• Report: #212988

Complaint Review: Ken Hughes , Merchants' Credit Guide

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  • Submitted: Wed, September 27, 2006
  • Updated: Wed, September 27, 2006

  • Reported By:Albuquerque New Mexico
Ken Hughes , Merchants' Credit Guide
Nationwide U.S.A.

Ken Hughes, Merchants' Credit Guide ripoff - constant phone harassment - demanding social security numbers Nationwide

*Consumer Suggestion: Info for Cindy and Greg re unlisted numbers and the do not call list

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We have been getting phone calls to our unlisted phone number for a month from an automated voice, demanding that we call the toll free number and speak to Ken Hughes. The two times I have tried to call, I was on hold for 60 and 75 minutes before leaving messages that we are on the do not call list and have a private phone, as well as not to call again.

Probably the 30th phone call last night, I reached a human. He again demanded a social security number, stating that he represented Merchants' Credit Guide and had my husband's name. My husband took the phone and went totally ballistic. I wanted to try and get the physical address but the phone was destroyed in his anger. This has gone on long enough.

Cindy and greg
Albuquerque, New Mexico

This report was posted on Ripoff Report on 09/27/2006 09:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ken-Hughes-Merchants-Credit-Guide/nationwide/Ken-Hughes-Merchants-Credit-Guide-ripoff-constant-phone-harassment-demanding-social-212988. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Info for Cindy and Greg re unlisted numbers and the do not call list

AUTHOR: Steve - (U.S.A.)

I hate to be the bearer of bad news but Merchant's Credit Guide is a DEBT COLLECTOR, not a telemarketer. Therefore the Do Not Call list DOES NOT apply.

And the reason you are getting calls on YOUR unlisted number, is that they are NOT looking for you! They are looking for someone who had your number before you did.

MCG CO are junk debt buyers who specialize in very old, legally uncollectable debts that they purchase for approx 1/10th of a penny on the dollar. These debts are often in the 10-20 year old range, sometimes more.

NEVER call, or speak to ANY debt collector on the phone. ALWAYS upon first contact, send a CEASE COMMUNICATION request as per your rights under the FDCPA that you can read and print out at the FTC.gov website.

Send all communications only by certified mail, return reciept requested. Put the certified# on the letter itself, and keep a copy for your records.
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