- Report: #896952
Report - Rebuttal - Arbitrate
Complaint Review: Kendall Truck Rentals, Inc.
Kendall Truck Rentals, Inc.11205 Sw 113 terr Miami, Florida United States of America
Kendall Truck Rentals, Inc. Hector Conde, Kendalltrucks@comcast.net, Kendall Trucks MOVER SCAM. DO NOT USE!!!! DAMAGE & ADDED COSTS Miami, Florida
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Now bear in mind, that I just moved 12 months earlier with another company so I had a pretty good idea of my house size (in relation to volume within a truck) and what I expected in regards to quality and professionalism.
Hector was very good with communication. Initially I stated that I would need 2-26' trucks, and Hector inspected the house before the move and said that we would have "plenty of room". In fact, I had a small 6x12 enclosed trailer which I packed myself and he advised me not to worry about it, items would fit in the truck no problem. [continued below]....
The day of the move everything was going smooth. He does not have employees, he is a one-man show and uses day-laborers to actually pack and load the truck. As the day went on, he advised me that everything would not fit and we needed a 3rd truck. The problem of course is what do you do? You can't stop, you have to proceed. Why the previous movers could fit everything in 1 tractor trailer (50') and Hector needed a 3rd truck is beyond me, but suddenly the price went up 50% from the inital bid.
Once everything was unloaded there was damage on many items. And not little scratched, but CHUNKS missing from corners of desks, dressers, headboards. In addition to that there was damage to both the house we moved out of, and the new house. Sheetrock damage, dings in walls, scuffs, carpet pulled. It was not acceptable whatsoever.
So now I am asking for Hector to provide proof of insurance so I can file a claim. Those requests have gone unanswered.
PLEASE EMAIL ME BEFORE YOU HIRE HECTOR AND KENDALL TRUCKS! I will be more then happy to provide documentation showing the damage.
Also before you hire any company, obtain proof of insurance. I am very dissatisfied with my experience and feel obligated to voice my concern to others.
This report was posted on Ripoff Report on 06/13/2012 10:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kendall-Truck-Rentals-Inc/Miami-Florida-33176/Kendall-Truck-Rentals-Inc-Hector-Conde-Kendalltruckscomcastnet-Kendall-Trucks-MOVER-896952. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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