• Report: #1128979

Complaint Review: Kendall Truck Rentals

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  • Submitted: Fri, March 07, 2014
  • Updated: Fri, March 07, 2014

  • Reported By: Valerie — Miramar Florida
Kendall Truck Rentals
11205 s.w. 113 terrace Miami, Florida USA

Kendall Truck Rentals Hector C. (owner) Beware! Beware ! Beware! of Hector Miami Florida

*REBUTTAL Owner of company: You are the one trying to rip us off

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 I was literally in tears, this company left me stranded on my moving day…  this company is absolutely unprofessional and does not respect its costumers. After speaking with the company owner "Hector" I felt comfortable hiring their services for my move. However, on the day of the move, Hector decided not to honor the group on I purchased after spotting my China Cabinet in the dining room. He claims he does not move glass?! And does not feel comfortable moving my furniture because he is currently in lawsuits?!!! WHAT! As he was leaving my home I asked him to compromise with me and I'll move the glass, but he was very rude and obnoxious. He claimed I hired groupon and not him. I have never felt so insulted. This company is BAD BUSINESS, do not trust them. Every time I tried to speak he cut me off. As a woman surrounded with 3 men who are being rude and insulting I felt very degraded and taken advantage of. Hector claimed that I would still have to pay the traveling fees to and from my house!! Outrageous. I repeat do not hire these movers, they are not dependable and have no respect. 


This report was posted on Ripoff Report on 03/07/2014 10:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kendall-Truck-Rentals/Miami-Florida-33176/Kendall-Truck-Rentals-Hector-C-owner-Beware-Beware-Beware-of-Hector-Miami-Florida-1128979. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

You are the one trying to rip us off

AUTHOR: Hector - ()

You purchased a Groupon   voucher for 4 hours of moving services that are intended  for 1 and 2 bedroom homes when you actually had 3 bedrooms plus another 3 rooms full of furniture one with a California king bedroom suite and the other 2 bedrooms  with over sized furniture this not counting a full dining room set for 8 people and china cabinet    2 L shaped sectionals and a additional 3 sofas plus all your other items. you wanted all this done for $240.00 and within 4 Hours. as a school administrator i would think you would read the terms and conditions before you buy a service. I was not rude nor did I request any payment from you as you had already paid Groupon . If you would have been honest from the start and not lied about this move I would have proceeded and moved what i could in the 4 hours you had and then you tell me that this is going to get done no matter what after that threat i decided that this move not worth the aggravations of dealing with you for 4 hours. in respect to the comments you posted on this site about us
I think  users are intelligent enough to see what you tried to do.

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