• Report: #577183

Complaint Review: Kens Cars & Credit LLC

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  • Submitted: Wed, March 03, 2010
  • Updated: Thu, June 24, 2010

  • Reported By: Eric — Titusville Florida United States of America
Kens Cars & Credit LLC
1721 Croton Rd melbourne, Florida United States of America
  • Phone: 321-987-5841
  • Web:
  • Category:

Kens Cars & Credit LLC Joe Donatelli Repoed a Van only payment due 16 Feb 2010 150.00 was told face to face payment this Friday was no problem, owner lied and I told him so. Melbourne Florida

*Author of original report: 900.00 Dollar lesson ????????

*REBUTTAL Individual responds: your a lier

*Author of original report: Honor your contract not your word

*Author of original report: Husbands calming down

*Author of original report: Additional Information

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I took a bus 12 days ago to Kens Cars and asked if we are trying to pay off the Van on the 4th of March do we need to make a payment today due 16 Feb 2010. He owner Ken said no. We had our Van repoed last night Ken said I know I promised, but I have a person who will pay cash now for this Van now. When the repo man came he was willing to wait until we paid 150. and Ken cleared the matter. Ken said via phone this would cost you 450. for the repo. We have the money for the payment on one of our credit cards and was there when payment was due this is an attempt to break contract Ken should have agree to take payment offered and not get out of this written agreement in this way. We are filling small claims today, and paid and suffering harassment etc.


This report was posted on Ripoff Report on 03/03/2010 06:12 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kens-Cars-Credit-LLC/melbourne-Florida-32935/Kens-Cars-Credit-LLC-Joe-Donatelli-Repoed-a-Van-only-payment-due-16-Feb-2010-15000-was-577183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
4Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

900.00 Dollar lesson ????????

AUTHOR: Eric - (USA)

I WAS CALLED A LIAR TODAY FOR MAKING A REPORT CONCERNING KENS CARS
ON THE WAY I WITNESSED MY WIFE BEING TAKEN ADVANTAGE OF BY KEN CARS
IT IS ALL IN THE REPORT.........
I WAS IMPRESSED WHEN I CAME ACROSS KENS CARS AND IN MANY WAYS I STILL AM VERY IMPRESSED.
We did not make the first payment on time because Ken says it was okay to
come in at a later time. He agreed after taking the van back "he said my wife can
take care of the payment later on an agreed time"  due to money problems
he could no longer honor his verbal promise to wait on us to bring the first payment in a few days later than the contract agreed.

Look KC has nice cars and will work out good contracts with you, but it MIGHT be a mistake to trust any verbal statements. Just read  comments back at the customer or witnesses and consider the way the customer is responded to on these rip off reports and consider is this good for you AS A CUSTOMER ?
I know that people can get a good car or van from this KC HOWEVER  if you might be -one day- late on a payment LATE ON SAY YOUR SECOND PAYMENT
AND NEVER AGAIN FOR MONTHS AT ANY TIME AFTER LATE ONCE KC CAN COME GET YOUR CAR OR VAN EVEN TWO DAYS BEFORE THE LAST PAYMENTS DUE ADD FEES COST  MANY OTHER THINGS ALLOWED BY LAW AND YOU CAN DO NOTHING BECAUSE YOU VIOLATED YOUR WRITTEN AGREEMENT VERBAL IS NO GOOD EVER
IN COURT AGAINST A CONTRACT SO DO NOT ALLOW ANY VERBAL ANY TIME YOU
CAN NOT AFFORD  THE OTHER PARTY MISUNDERSTANDING CHANGING THEIR MIND ETC no matter where you shop or spend your hard earned money. My
wife should have been offered her money back this will never happen and it is
worth a good lesson in life we will never forget EVER. So let them keep the Van
and my wife's deposit we commit this to the Lord and wish ever one  who reads
this a happy buying experience were ever you shop.



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#2 REBUTTAL Individual responds

your a lier

AUTHOR: yourfullofit - (USA)

I dont like how you have put my name in this and have ruined my reputation when you dont know the whole story !

 first off i "was" a sales man i no longer work there i quit second i was not a repo man i did not ! repo your van third we gave you like 4-5 months before you had to even make A payment so we helped you out alot more then most people now your people being the church going people you supposedly are . should understand the that iam full aware of who you are and what you have said abotu me and have 100% proff and proving who your and i will be talking to my lawyer about sueing you for deformation of character

 have a "blessed day "

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#3 Author of original report

Honor your contract not your word

AUTHOR: Eric - (USA)

When I called the owner Ken and asked why when you give your word to allow us

until the 4th to come in and see you he said you probly will not want to here this

but the people who back me financhally do not like the arrangement I made with you.

I said its the 2nd and waiting to the 4th is a problem honoring your word to us

is a problem? I did not know that people had reported the same problem on the

internet. If there is more people out there who have been promised by employees that

grace period exzist even hinted of such please leave this info and any simular info

such as 450. plus repo fees any lies verbally causing you to come in later and not as

the contract stated leave this info with the editor of rip off reports and I will give the

FBI case number to him to forward to the FBI your name etc will be protected by the

editor. I RECORDED the conversation with the owner the give to the authorities so

would believe he is conducting bad business practices. I would make the agreed

payments if he would drop the repo fees he uses to scam and make extra money

hiding behind the contract to conduct unethical practices telling customers it is okay

to come in at a later date with a payment but the truth he intends to repo you. Some

people ask for time to cheat him others like my wife and me we can be trusted and

was comming in on the forth we trusted him. I am represented by Binder and Binder

Social Security owes me a lot child support owes my wife a lot we need three vans

I own a car, Ken lost business on the 2nd when he repoed us I assume he has been

burned so much he does not trust even the honest people who would give him much

repeat business. When I get my Soc Sec I look forward to paying past and current

debts times are hard, all the reason to tell others the truth and if you break your

promise go back an make it right people better late than never at all.

I will never stop telling to every church in his area what he did my wife volunteers

as a childrens minister unpaid, I help, and we volunteer various chairities they will all

here the truth the methods that cause people to trust him when they at this time

SHOULD NOT TRUST HIM until wrongs be made right.  I contacted Fox 35 news I

asked for their help waiting on a call back people are getting burned it is a good

to help people to BEWARE of DANGER.......

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#4 Author of original report

Husbands calming down

AUTHOR: Eric - (USA)

As an update to all reported info my bus ride to Toms needs to be corrected the time

I went there was 12 February 2010 the first payment was due the 16th sin the pay-

ment was due Ked mens cars never called saying that hey did you for get us is this an

over sight on your part. Never a call or reminder letter never.

 I have a bus transfer ticket dated the 12th Feb the bus driver will testify

 I remembered by my phone bill and bus transfer

ticket and the fact my Daughters Birthday was on the 16th and my wife wanted the

matter resolved before a payment was due.

I have been advised to see the States Attorneys office and file charges Tituville

Prosecuting Attorney office advised us to seek Fraud charges not small claims.

Ken sent a bill 450. repo fees he said on the phone that we would not pay over a

hundred if we gave keys and alarm key pad other wise 450. for a tow truck and

we are billed for a tow truck no tow truck.

Ken said he is beaking his verbal promise because of failing business and over 50%

late notes.

Do not consider buying until he makes this right nothing is as it seems I have to go

States Attornry needs contacted and awaits my call.

The money for Kens payment is in an account of ours weeks before due and to date

why would we not give this to him why did he not ask for payment when it became

late never a call never a late letter this is fraud this is illegal this I can prove this is

fraud and attempt to get more money thru fraud and Harassment tactics.

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#5 Author of original report

Additional Information

AUTHOR: Eric - (USA)

900.00 dollars was origionally put down on Van. I was impressed with the

owners friendly attitude positive attitude and quick response to customers

as they come in to view the lot.

I had a message left on my answering machine the next day after taking a bus

to communicate a desire to make payment on March 04. Ken wanted the payment

on the Van, I said I was there yesterday and you said the 4th was no problem and

you wrote this on a file behind your salesman. Ken said yes I am going by my

office computer I will enter this in my system computer for the 4th I have to much

going on sorry for the mistake.

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