• Report: #1146413

Complaint Review: Kenyon Bevan Walter

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  • Submitted: Tue, May 13, 2014
  • Updated: Sat, July 12, 2014

  • Reported By: B Bedford — Allen Texas
Kenyon Bevan Walter
2504 Ridge Road Rockwall, Texas USA

SCAM BEWARE OF KENYON BEVAN WALTER ROCKWALL, TX Kenyon Hill, DDS, Kenyon B. Hill D.D.S. SCAM Beware of Kenyon Bevan Walter, Kenyon Hill, DDS, Kenyon B. Hill D.D.S. BEWARE SCAM KENYON B HILL D.D.S. ROCKWALL, Texas Kenyon Hill DDS, PCDr. Kenyon Hill CLASSIC BAIT & SWITCH BEWARE of Dr. Kenyon Hill D.D.S. it is a SCAM dental office lures patients with offering high end cosmetic products but delivers a cheaper product Rockwall Texas

*Consumer Comment: Just as constructive criticism

*Consumer Comment: Just for both sides of the story

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BAIT & SWITCH BEWARE of Dr. Kenyon Hill D.D.S. it is a SCAM dental office that lures patients with offering high end cosmetic products but delivers a cheaper product without the patient knowing while under anethisia. 

I had always had beautiful teeth, but after an accident I needed a tooth repaired. I was referred to Dr. Kenyon Hill by a vendor for a surgeon I worked for. I went in for a consultation expecting her to repair the damaged tooth. I was talked into replacing 8 of my top teeth in order to match the one that was damaged; I understood that concept. I expressed to Dr. Kenyon Hill that I loved my current teeth and wanted to maintain my original smile and my white teeth, which I was always getting compliments for. I expressed to Dr. Kenyon Hill and staff that I wanted to have my teeth whiter than what I currently had (which were very white). I asked Dr. Kenyon Hill to order the Lava brand, by 3M, and she said she would order that brand. [continued below]....

.....

After a couple of weeks of pain and misery, my teeth were finally ready to be put in. I was numbed up and the new teeth were placed after several hours. I wasn't allowed to see them until they were bonded & cemented in my mouth. I was disappointed with the color from the beginning, which I verbalized from that day forward. I was told to "get used to them" and to "give them some time" and that they were the whitest shade. THEY WERE NOT AND THEY ARE UGLY.

I called numerous times & visited with her several times over the past year to discuss my unhappiness with the color of the teeth. I have been embarrased by the color of the teeth ever since the beginning. I have always smiled a lot in photos and now I avoid cameras or smiling while showing my teeth; they are a yellow-grayish color. This has completely destroyed my self esteem and caused scores of emotional damage. Everyday I look in the mirror, I want, and sometimes do, cry. 

At one of the last visits with Dr. Kenyon Hill, I, again, cried in her office and explained that the color wasn't what I wanted. I asked for whiter teeth. She then brought out a shade guide and pointed to the shade in which she ordered for me. I was WAY off of the whitest shades. 

I finally gained the courage to confront her and demanded my money back so that I could get my smile back. She refused and said that she would fix them - for a price. I had lost all faith in her since she didn't listen to my concerns earlier. I did visit with other dentists who said the teeth's shape was nice, but the color was way off of what they would've chosen for my smile. They all agreed that I should've been able to see the teeth temporarily and approved them BEFORE they were permanently cemented in. 

I received a call at my job from a confidential informant that used to work in her practice. The informant stated that they remembered how unhappy and miserable I was and gave me some interesting advice. I was told that the Lava brand in which I ordered, was not the brand that Dr. Kenyon Hill ordered. She, instead, ordered a cheaper, uglier brand and charged me for the expensive Lava brand. When we requested my records, all I was allowed to receive were my x-rays. I needed the records, not only for medical reasons, but for the warranty information on the current teeth. I still have not been able to obtain my full records - not even my current dentist has been able to get them.

Beware of their office; they are hurting for money and actually had the audacity to continue calling me even after they knew I was unhappy, to schedule an appointment for a cleaning. I've heard a lot of really bad things about this office. I should've listened to my husband's advice - he went in for a cleaning once and said he would never go back. Their equipment is way out dated and old. 

Word to the wise - do your research! Visit with several offices before settling on one, even if you have a recommendation. I should've trusted my gut. I feel I was "played" so that she could get more money. When I found about her scheme, it's funny how my records vanished... The pain and suffering I've had to go through has been horrible. I was once an outgoing, bubbly, smiling person, now I sit in silence because I'm embarrassed by the horrible discolored teeth this dentist chose to order. 

Beware of this scam. Kenyon B. Hill does classic Bait & Switch on patients. Go look at her Healthgrades on Healthgrades.com. 2 1/2 stars reviewed by 24 people. Kenyon B. Hill screwed my family over with a bait and switch. She is a total ripoff and not a nice person.

My wife Jennifer wanted a pretty white smile. She had saved her hard earned money up before we met working in the medical industry as a nurse for a well known doctor in Dallas, TX. She was a single mom with two beautiful children. Her teeth were already pretty but she wanted that movie star smile. She chose Dr. Kenyon B. Hill DDS in Rockwall, TX to do the cosmetics. My wife even talked me into going there to get my teeth cleaned. I had had $20,000 of cosmetic work done on my own teeth from another local dentist. My wife insisted Kenyo Hill was a good dentist. I went to get the teeth cleaned. The office was dirty, old & out dated equipment, staff was very rude especially the fat girl working behind the front desk.

There was only one that worked there that was nice, can't remember her name. When I met Kenyon Hill I could tell imediately she was fake. She had a personality of a know it all. I wasn't impressed. I left. I told my wife I wasn't impressed with Kenyon B. Hill DDS in Rockwall, TX. My wife had already put a huge deposit to begin her cosmetics. After it was completed her teeth did not look the same. They were yellow compared to her original teeth. Definitely not white. Of course I could tell this troubled her. I did not say what I saw for respect for her feelings. I wanted her to come to me about it. She did. She cried many nights not happy with the $10,000 she spent to get yellow teeth. She went back several times to voice her concern but Dr. Kenyon B. Hill DDS in Rockwall, TX ignored her concern. After a year I had enough of watching her pain.  We were contacted by a previous employee that quit Dr. Kenyon B. Hill DDS in Rockwall, TX because of the unethical practice she was doing on patients. She said Kenyon B. Hill DDS in Rockwall, TX was mentally unstable. She said Kenyon B. Hill DDS in Rockwall, TX showed Jennifer the top of the line teeth named LAVA made 3M and Jennifer picked out the whitest color. Then when ordering Dr. Kenyon Hill DDS in Rockwall, TX ordered a lower end brand and while Jennifer was under anethisia Dr. Kenyon Hill in Rockwall, TX put the cheaper brand on Jennifer's teeth. Totally unethical!!! Kenyon B. Hill is a crook. I contacted Kenyon B. Hill DDS in Rockwall, TX and demanded Jennifer's money $10,000 to be returned or we would pursue legal action. Kenyon Hill sent Jennifer text messages finally with concern when we told her we were contacting an attorney. Kenyon Hill is a liar, crook, thief, bait & switch specialist. For Gos sake do your research before choosing this dentist. Jennifer is going to another dentist to fix the mess Dr. Kenyon Hill D.D.S. in Rockwall, TX caused. It is costing $15,000 to remove & replace the cheap teeth with the LAVA top of the line 3M product she originally wanted. 

 

SHAME ON YOU DR. KENYON B. HILL DDS by the way you aren't a DOCTOR you're a cheap soory of an excuse DENTIST!!!

FYI: The picture on the website www.kenyonhilldds.com is not her true picture. It was taken 20 years ago. She looks like an old hag now that's a weathered alcohlic. You need to put a recent picture on your site...oh yeah I will below put one up. 

AGAIN WHAT COME AROUND GOES AROUND KENYON HILL DDS in Rockwall, TX!!!!

This report is true and written with the best of my knowledge. The next report will be with the Better Business Bureau, then Yelp, them YP, the Healthgrades, then any other site I can find including a YOUTUBE video. 

 There was only one that worked there that was nice, can't remember her name. When I met Kenyon Hill I could tell imediately she was fake. She had a personality of a know it all. I wasn't impressed. I left. I told my wife I wasn't impressed with Kenyon B. Hill DDS in Rockwall, TX. My wife had already put a huge deposit to begin her cosmetics. After it was completed her teeth did not look the same. They were yellow compared to her original teeth. Definitely not white. Of course I could tell this troubled her. I did not say what I saw for respect for her feelings. I wanted her to come to me about it. She did. She cried many nights not happy with the $10,000 she spent to get yellow teeth. She went back several times to voice her concern but Dr. Kenyon B. Hill DDS in Rockwall, TX ignored her concern. After a year I had enough of watching her pain.  We were contacted by a previous employee that quit Dr. Kenyon B. Hill DDS in Rockwall, TX because of the unethical practice she was doing on patients. She said Kenyon B. Hill DDS in Rockwall, TX was mentally unstable. She said Kenyon B. Hill DDS in Rockwall, TX showed Jennifer the top of the line teeth named LAVA made 3M and Jennifer picked out the whitest color. Then when ordering Dr. Kenyon Hill DDS in Rockwall, TX ordered a lower end brand and while Jennifer was under anethisia Dr. Kenyon Hill in Rockwall, TX put the cheaper brand on Jennifer's teeth. Totally unethical!!! Kenyon B. Hill is a crook. I contacted Kenyon B. Hill DDS in Rockwall, TX and demanded Jennifer's money $10,000 to be returned or we would pursue legal action. Kenyon Hill sent Jennifer text messages finally with concern when we told her we were contacting an attorney. Kenyon Hill is a liar, crook, thief, bait & switch specialist. For Gos sake do your research before choosing this dentist. Jennifer is going to another dentist to fix the mess Dr. Kenyon Hill D.D.S. in Rockwall, TX caused. It is costing $15,000 to remove & replace the cheap teeth with the LAVA top of the line 3M product she originally wanted. 

 

SHAME ON YOU DR. KENYON B. HILL DDS by the way you aren't a DOCTOR you're a cheap soory of an excuse DENTIST!!!

FYI: The picture on the website www.kenyonhilldds.com is not her true picture. It was taken 20 years ago. She looks like an old hag now that's a weathered alcohlic. You need to put a recent picture on your site...oh yeah I will below put one up. 

AGAIN WHAT COME AROUND GOES AROUND KENYON HILL DDS in Rockwall, TX!!!!

This report & review is true and written with the best of my knowledge. The next reviews will be with the Better Business Bureau, then Yelp, them YP, the Healthgrades, then any other site I can find including a YOUTUBE video. 


This report was posted on Ripoff Report on 05/13/2014 04:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kenyon-Bevan-Walter/Rockwall-Texas-75087/SCAM-BEWARE-OF-KENYON-BEVAN-WALTER-ROCKWALL-TX-Kenyon-Hill-DDS-Kenyon-B-Hill-DDS-S-1146413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Just as constructive criticism

AUTHOR: Just looking - ()

Ripoff report is for facts which you stated, it's not for hateful and terrible comments about owners of businesses.  After all the whole goal of this is to come to some sort of closure with the owner and hopefully get a refund or get the right colored teeth. I think... If the allegations are true.... that this is terrible, but the facts are bad enough don't stoop to a lower level

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#2 Consumer Comment

Just for both sides of the story

AUTHOR: Stacey - ()

 I let this DDS know about this report. And NO I do not work for nor I am affiliated with this dentist.

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