- Report: #864340
Report - Rebuttal - Arbitrate
Complaint Review: Keratin Earth
Keratin EarthInternet United States of America
Keratin Earth Big ripoff in every way!!!! No help from customer service!!!!!! Internet
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It was a week later when i got the keratin earth. So i tryed it out, it stunk like a perm although that did not bother me. I did all the steps and the next day, i went to the shower, dryed my hair when i was done. My hair was not straght like the ad sayed it would be. So I thought this stuff is not for me.
I thought I was done with keratin earth, so went on with my life. About a week after I got the shipment I had to pay someone for cleening my house. I was banking on that money to be in my account, so that I could pay them. I went to look at my account and found out that the trial sample I had orderd was not the same price I was promised. It turned out to be 99.00 insted of 14.95. to my shock I had no money to pay the person for cleening the house.
When I called up Keratin Earth, to figure out what happend, I told them I had been charged something that I never asked for, that I wanted to only be charged for the item I had asked for. The lady sayed that I could return it, if I had not opened it. Too late for that, seeing as how I was billed a week after got the product. She also sayed that I had orderd the 99.00 package (Which is false), that their is nothing that she or anyone else could do about it.
So that is why I am on here. To give my side of the story,to explain what happend and to let people know what a ripoff this really is.
This report was posted on Ripoff Report on 04/05/2012 10:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Keratin-Earth/internet/Keratin-Earth-Big-ripoff-in-every-way-No-help-from-customer-service-Internet-864340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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