- Report: #71626
Report - Rebuttal - Arbitrate
Complaint Review: Kery Halevy @ Atlas Relocation
Kery Halevy @ Atlas Relocation2545 East Sunrise Blvd #127, Ft Lauderdale FL 33304; Box R Us, 360 Southern Blvd, Bronx NY 10454 Nationwide U.S.A.
Atlas Relocation - AtlasRelo And Boxes R Us interstate moving storage scam Ft Lauderdale And Bronx Florida and New York
*Consumer Suggestion: You are the WORST type of criminal - using someone else's good name to cheat and steal!
*REBUTTAL Owner of company: I know you had bed experience however not all the moving companies are the same.
I added the monthly storage quote to the contract, signed it and faxed it back. I also mailed a $100 money order as a deposit.
The movers never came on the scheduled day. Instead, Kery had me on the phone every few hours, telling me the truck was bronken down and it was "coming soon." By 8 pm I was thoroughly distraught. She promised to have a Ryder truck rented special for me the following a.m.
The Ryder truck came the next day, but the 2 movers were clearly not professionals and took all day to load a job that should have taken 2-2.5 hours. They then said my goods were being stored at Boxes R Us in Brox NY not in Maryland.
I became suspicious toward the end of the first "free month" of storage, when I could not find out how to pay my monthly storage bill. (My shipment was actually smaller than expected.) I arranged for a new storage facility in Maryland and attempted to schedule delivery from Boxes R Us, where Kery told me my household is stored. She refuses to schedule my delivery and does not answer my calls. Boxes R Us does not return my calls or schedule my move.
My goods are being held hostage!
This report was posted on Ripoff Report on 11/11/2003 03:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kery-Halevy-Atlas-Relocation/nationwide/Atlas-Relocation-AtlasRelo-And-Boxes-R-Us-interstate-moving-storage-scam-Ft-Lauderdale-A-71626. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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