Ripoff Report Verified™ REVIEW
EDitor's UPDATE: Positive rating and recognition has been given to Kevin Cannon Realty Resolution Management
for its full commitment to quality customer service.
Ripoff Report's discussions with Kevin Cannon and Realty Resolution Management LLC have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Kevin Cannon and Realty Resolution Management LLC listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
Kevin Cannon and Realty Resolution Management's principal has informed us that his personal philosophy is that his clients success are the heart of his business. [continued below]....
..... As a successful business man and leading Real Estate turnaround expert, Kevin Cannon understands it is critical to listen to his clients and respond properly. By always putting his clients first, Kevin Cannon hopes to maintain Realty Resolution Management as a successful enterprise both now and for many years to come.
One of the things Ripoff Report learned in the course of its review is that typical client feedback reads Kevin Cannon and Realty Resolution Management truly communicate all aspects of the service in a timely and effective manner. They are serious about meeting commitments and deliver on their promises. Kevin Cannon and Realty Resolution Management is a TRUSTED business that has been VERIFIED SAFE by Ripoff Report's extensive on site review.
Kevin Cannon and Realty Resolution Management are verified safe as honest, trustworthy and ethical business.Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business.. The information provided in this report below is based on comments made by Kevin Cannon during an onsite inspection held by a third party verification company with no biases towards Kevin Cannon and Realty Resolution Management.
Realty Resolution Management is a company that mitigates distressed real estate debt to create equity and to sell the assets. This involves acquiring assets from parties that are not the general retail public. Kevin Cannon went on to explain the process of their company, "we will work to engage those lien holders to settle that debt at a big discount, cleanup the title, then we have a marketable title on those properties, and then either hold those properties long term or sell them and cash out." They currently operate out of Florida, but will be branching out soon to New Jersey and California.
Leads for Realty Resolution Management are primarily acquired on assets through their relationships with asset managers, bankruptcy trustees, realtors, and mortgage brokers. They do not sell a product, but individuals interested in their services can acquire via their website or phone. Mr. Cannon further stated, "we don't deal with the direct public or consumers. We don't really sell a product or a service for a fee so we don't really take any money for doing what we do. We operate on a wholesale level, we are dealing with asset managers and trustees and so forth." CUSTOMER CARE & COMPLAINT RESOLUTION – KEVIN CANNON REALTY RESOLUTION MANAGEMENT
During the onsite interview Mr. Cannon was asked to describe a situation where a client was not satisfied with the level of service they received. Mr. Cannon expressed that because they don't deal with customers per say they rarely receive complaints, "there's really not a situation where their ever unhappy with what we do because their simply selling us assets that we're purchasing. In that sense we don't have a customer that's giving us money...we don't have a situation where we're taking money for a product or service from an individual consumer where that individual consumer would have some type of contract with us where they may not have been satisfied."
When asked to comment on complaints posted on Ripoff Report's website Mr. Cannon stated the following, "the individual that posted those reports was not our customer, and was never our customer. That party was actually a referral...from a bankruptcy trustee we do business with. The party had called the bankruptcy trustee to talk about filling for chapter 7 bankruptcy on her home." This particular party had a negative equity property, was in foreclosure, no job, no income, and she was requesting that Realty Resolution Management purchase her condo. However, they hardly work with condos as property.
When asked what type of changes they have made to honor their commitment to make things right with the consumer per the request of Ripoff Report, Mr. Cannon, "what I’ve learned from this is to understand that at the other end of that lead or that telephone is someone who’s in a really tough situation. Their distressed maybe they’re in foreclosure, they don’t have any income, or a job, and to be a bit more sensitive to that, and to maybe help steer them in the right direction."
Realty Resolution Management is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "it means everything, obviously Ripoff Report is the main the main player out there on the net. It’s the biggest. Everyone recognizes it and respects it. So for that reason to have something one Ripoff Report that is not true that is frivolous is incredibly damaging to us because people respect it." KEVIN CANNON AND REALTY RESOLUTION MANAGEMENT - STATEMENTS FROM THE MANAGER – KEVIN CANNON "
We are one of the top rated Real Estate investment companies for mitigating distressed Real Estate assets. Our team of in-house, US based acquisition agents, attorneys, mitigation specialists and property managers together have over 100 years of combined Real Estate experience dealing with distressed Real Estate assets. When it comes to client satisfaction and your success, the services we provide are unparalleled in the industry.
Kevin Cannon and Realty Resolution Management LLC's team of acquisition agents, attorneys, mitigation specialists and managers have expressed they feel very confident in doing their work under the direction of Kevin Cannon, a seasoned Real Estate investment expert. Kevin Cannon and Realty Resolution Management LLC takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "Kevin Cannon provides a very positive environment to work. Opportunities for suggestions and improvements are encouraged and employees are provided the freedom to be creative and further refine workflow efficiency. Kevin Cannon is truly concerned about our contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with employees and clients. "
Ripoff Report was pleased to learn that Kevin Cannon and Realty Resolution Management LLC's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction. STATED IMPROVEMENTS FROM KEVIN CANNON AND REALTY RESOLUTION MANAGEMENT
Kevin Cannon and Realty Resolution Management LLC recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Kevin Cannon and Realty Resolution Management LLC has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with Kevin Cannon, Ripoff Report is convinced that Kevin Cannon and Realty Resolution Management LLC is committed to quality delivery of services resulting in total client satisfaction. How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that Kevin Cannon – Realty Resolution Management meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future. Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike. Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. NOW TO THE ORIGINAL REPORT THAT WAS FILED
This is a frivolous post meant to defame our name. The author of this post Becki Weaver was never a client or customer. We never had any contractual relationship with her. She was a referral from an attorney we work with. She asked us to mitigate her mortgage which was in foreclosure and buy her condo so she would not have to move. We said no we don't purchase condos. Then she asked for a job and we said we weren't hiring. After this she began making threats that she was a "consumer activist" and would regret not helping her. Then she began posting negative posts on ripoff report.
So do tell. What exactly was this Kevin Cannon character trying to do? Get a $10K fee out of you in exchange for some "kit?" Your detailed information could help save lots of people from days, weeks, if not months / years of aggravation in having to deal with this loose cannon.