Kevin Trudeau's DEBT CURES debtcures.com
Pueblo, Colorado U.S.A.
Kevin Trudeau's DEBT CURES Deceptive ordering practices Pueblo Colorado
My initial request was for the Debt Cures Book. Other offers were made including the Deluxe Package which I declined. The very next offer was for The Gas Certificate which I had accepted.
My initial refund request was for the Deluxe Package. I had already sent out the Gas certificate for the gas coupons before I reviewed the receipt.
After reviewing the receipt and seeing the order placed for the Deluxe Package I called and requested a refund I was told that I could not receive a refund because the Gas Certificate was a part of the Deluxe Package which is not indicated on the receipt, Deception? (See Bank Stmt #1)
I then contacted my attorneys and made them aware of the situation. (See Stnd Authorization) The first e-mail that I received from Dept Cures made reference to my initial phone call that call being a request for instructions on how to return the package. ( Inside original e-mail) which was not true because the instructions for the return is on the receipt, which I had made several copies of and their Welcome Letter under Return Policy, Deception continued? (See Welcome Letter and Receipt)
he refund for the Deluxe Package came on 8-14. (See Bank Account Stmt 3-Aug) The delay in the return caused Insufficient Funds charges to my Bank account ( See Bank Account Stmt 3-July) When the refund was given the Insufficient Charges were not included.
On August 25th in a conversation with a supervisor I was told that the Gas Certificate was not a part of the Deluxe Package and was offered as in incentive to offset the decline of the Deluxe Package, more deception?
As a disabled student I have learned to budget my income. I refused the Deluxe Package because I did not budget for the extra $100. This ordeal has caused mental anguish. Several opportunities to supplement my income have been delayed if not lost. attachements upon request.
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