Report: #1013661

Complaint Review: Kevin Wallace

Submitted: Wed, February 13, 2013
Updated: Sat, February 16, 2013

Reported By: John — augusta Georgia United States of America

Kevin Wallace

307 Commerce dr Augusta Ga 30907 Augusta, Georgia United States of America

Phone: 706-294-3431
Web: wallaceautostore.com
Category: Auto Dealers

Kevin Wallace Wallace Automotive Sales & Leasing Sell bad cars knowingly. Scam artist. DO NOT BUY FROM THIS PERSON HE IS A THIEF!!!!! Augusta, Georgia

REBUTTAL Owner of company: Response to this this alleged issue*

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I bought a Honda from this guy and the transmission went out within a week. Kevin Wallace of Wallace auto sales & leasing lied to me and my wife. This guy is a THIEF!!! Do not buy anything from him, his cars are junk. He buys from auctions and resells cars that he knows are bad. I found out by checking the car fax. I called him about my Honda less than one week to try to talk to him about our problem, he told me it was as is and he was not going to fix it. I tried to take it back and swap for another cars from him, but he refused to even talk with me. He cursed at me and insulted my wife. He is a bad person, a liar, and a con man. Steer clear of this man no matter what.

This report was posted on Ripoff Report on 02/13/2013 01:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kevin-Wallace/Augusta-Georgia-30907/Kevin-Wallace-Wallace-Automotive-Sales-Leasing-Sell-bad-cars-knowingly-Scam-artist-DO-1013661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:

0Author 0Consumer 1Employee/Owner

Updates & Rebuttals

#1 REBUTTAL Owner of company

Response to this this alleged issue

AUTHOR: Kevin Wallace - (United States of America)

SUBMITTED: Saturday, February 16, 2013

I referred back to all of my sales from the last 6-months and I do not even have a person by the name of "John" who purchased a Honda from us. If there is in an issue with someones automobile, I would be glad to help them in any way thats fair, but I first need to be informed. I can not help, if I am unaware of a situation. I answer all incoming calls and handle all automotive sales here, so there would be know way that I cannot be reached. However if somehow this has actually happened just understand I would never turn my back on a customer with an issue, and with that being said "John", here is my direct line at 706-294-3431. You may reach me anytime day or night, I would be glad to help and hear from you. If this is just an attempt to damage my reputation by false accusations from another dealer/competitor, as I suspect. My history and customer service proceeds itself. If anyone who ever reads this would like to speak to me directly as well, my number is above. I have several hundred happy repeat customers/references that would be glad to speak to you on behalf of the great experiences they have had with my company. I am grateful for all of my customers and will continue to bend over backwards to keep them happy.