- Report: #616138
Report - Rebuttal - Arbitrate
Complaint Review: Key Bank Corp
Key Bank Corp key.com Shows my direct deposit is available and then charges me multiple NSFs and takes half of my check Internet
*General Comment: KeyBank is Wrong!
*Consumer Suggestion: Did you take their suggestion?
*Consumer Comment: The bank was right.
This is not the first time but I have taken the blame for it one too many times. No matter how careful I am our budget is tight and we tend to run low on funds as we get close to pay day. I check my Key Bank account on line daily and sometime multiple times a day to check activity. So Friday morning I look at my account and both my wife's and my direct deposits are in and my "available balance" shows I have more than enough funds to make trasactions. Saturday morning I go on to key.com and see that they have charged me for 2 NSF's and show that my account was a negative on Friday before my deposits. WTF!?!?!?!?!?!? On Friday I am fine but on Saturday it shows I wasn't? Did someone go back in time??? Key tells me that the funds are "pending" and they had checks that they hadn't updated on the system. It was my responsibility to keep my log book and know that I was overdrawn. I wouldn't have been overdrawn if they hadn't shown an available balance. Then on Tuesday, I check my account and I am charged another NSF because of an automatic withdrawl that showed as pending until Monday. So I call again and they once again say they can't help me because it is my fault. To me this is just highway robbery. More of a way for this bank to make money when everyone else is losing there ass. It's no wonder the economy is the way it is. No matter how much you earn, between taxes and the banks stealing from you, you can't get ahead.
If you value your money do not do business with Key Bank. They are theives and will continue to find ways to steal your money.
This report was posted on Ripoff Report on 06/22/2010 11:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Key-Bank-Corp/internet/Key-Bank-Corp-keycom-Shows-my-direct-deposit-is-available-and-then-charges-me-multiple-NS-616138. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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