- Report: #691431
Report - Rebuttal - Arbitrate
Complaint Review: Key Dry Cleaners
Key Dry Cleaners372 S. Battlefield Blvd. Chesapeake, Virginia United States of America
Key Dry Cleaners Bon Air Cleaners fraud, angry, failed, scam Chesapeake, Virginia
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I was able to pick up the $25 for the destroyed shirt at the branch store that the owner arranged for to get there with out a claim form. The OWNER said I had to talk to the branch MANAGER about getting the $10 gift certificate saying she had no control over that. I asked if that would be done as cash due to my limited visits with no answer. The entire time we were both rational and calm so I am shocked she would treat a customer like this. The manager started to get upset the said that "I was unable to be pleased" and she wanted me to leave. I then asked for the $10 I was promised for the cleaning services refund that I never got. She said that she withdraws that offer and told me to leave, never to come back. I told her I payed for a shirt to be cleaned and it was destroyed but only got paid for the cost of the shirt not the service. She refused to refund me the money I paid for a service that was never completed. She then ran out the door for a delivery saying that the employee should call the police if I don't leave. I paid to have a shirt clean that I never got, I was promised $10 refund my inconvenience that I never got, I was refused further service told never to come back, and treated very poorly. The problem with the owned happened today 02-05-11.
This report was posted on Ripoff Report on 02/05/2011 09:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Key-Dry-Cleaners/Chesapeake-Virginia-23320/Key-Dry-Cleaners-Bon-Air-Cleaners-fraud-angry-failed-scam-Chesapeake-Virginia-691431. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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