• Report: #930584

Complaint Review: Key Hyundai

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  • Submitted: Tue, August 21, 2012
  • Updated: Thu, August 23, 2012

  • Reported By: Allen Fontaine — Bristol Connecticut United States of America
Key Hyundai
21 Hartford Turnpike Vernon, Connecticut United States of America

Key Hyundai False Advertising False Advertising Vernon, Connecticut

*REBUTTAL Owner of company: Key Hyundai of Manchester

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So they keep running their commercial saying they will pay up to $6000.00 of negative equity. So I call to make sure this is legit.  I get someone on the phone and explain my situation and they tell me to come down so that they can help me. I explain that my time is valuable and I can't afford to take time from my job. And again im assured that my time wont be wasted.  Long story short I drive all the way to Bristol to get my wife and go all the way back to Vernon to the dealership. When we arrive I find a salesman and the process begins. I planed on using my bank so I wouldn't have to have a down payment but the salesman insisted I go through them but that would require a down payment. I told him I wanna use my bank so I wouldn't need one. They just didn't wanna hear that! After being there for 2 + hours I get a story of how they can't do anything for us therefore wasting my time and gas, losing time from work and putting a hit on my credit report. Trying to find anyway we could make a deal just to have the salesman walk away  so he can get on his cell and totally ignore us. So just because they couldn't make a sale they ignore us? WTH!  Upon leaving I was told they would get back to me and they never did ( can we say brush off ) Your commercial is a scam, plain and simple!

This report was posted on Ripoff Report on 08/21/2012 05:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Key-Hyundai/Vernon-Connecticut-06066/Key-Hyundai-False-Advertising-False-Advertising-Vernon-Connecticut-930584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Key Hyundai of Manchester

AUTHOR: Jill Merriam - (United States of America)

To Whom It May Concern,

I am so sorry to hear that you had such a poor experience at our Vernon location. I am so sorry that you did not reach out to us sooner. We are still here to assist you if you have any further comments, questions or concerns.
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