- Report: #1087023
Report - Rebuttal - Arbitrate
Complaint Review: Kia Motors Finance
Kia Motors FinancePO Box 20825 Fountain Valley, California USA
Kia Motors Finance KIA told me to overpay my last payment as a precaution and they would return excess that was 4 months ago Fountain Valley California
*Author of original report: Finally got my refund
*Author of original report: To clear the confusion
*Consumer Comment: A little confused..
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Simple as this, I got to my last payment and my calculation of what it should be didn't agree with what the person on the phone from Kia said I needed to pay. The explaination I got was that I needed to pay a little extra in case the payment wasn't processed on the day I made it and that if it wasn't needed the excess would be returned to me.
Well I fell for it and paid the extra. The payments was processed on the day I made it, that was in May. I am writing this on the 24th of September and still haven't recieved the refund of that overpayment. It isn't like they don't know about it, when I made the payment they said I would recieve any refund in 4 weeks and I have been reminding them of it every 4 weeks since.
So here is my advice, DO NOT use Kia Finance and if you can't get your low interest rate from somewhere else, don't buy Kia.
This report was posted on Ripoff Report on 09/24/2013 02:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kia-Motors-Finance/Fountain-Valley-California-92728/Kia-Motors-Finance-KIA-told-me-to-overpay-my-last-payment-as-a-precaution-and-they-would-1087023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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