My son was in their care for approx two months. In that time, he had to be picked up or couldn't come in 12 days out of those two months due to illness that was due to him being in their care. My son had been in other daycares prior to this facility and had never been that sick.
On one occasion I was asked to come pick him up because he had a fever. When I arrived, my son was asleep on a cot with a thin blanket over him. The cot was placed directly under an open window with 50 degree air blowing in on him while he had a 104 temp. He was shivering when I picked him up. There are ants crawling all over the floor. The price was raised without telling me. I have picked him up and he's had a diaper on with another person's name on it.
Kids run around with mucus on their faces all day and no one wipes it off. My son has been on antibiotics since he has been there. I spoke with the area director who said that these things would be remedied and then my son was sick again. I have now lost my job because he's had to miss so many days due to illness and I have had to stay home with him.
They don't care if they take a child in that is sick as long as they don't have a fever. My son got pink eye from another kid there and I know it's because they aren't monitoring what is going on with the children. The corporate office has said to me that they will have the VP call or the area director. I have yet to hear anything. They charge me for everday that he is gone. This is the most unprofessional place I have ever walked in on.
I would never trust my child or any other child's care to these people. I filed a report with the coporate office twice with a promise of a call back and heard nothing. They were using the wipes I brought in for my son on other children.
The teacher in his class has changed three times in two months. Please beware before entrusting your most dear to these uncaring, unprofessional, overcharging, underskilled and underpaid caretakers. Don't pay attention to the fancy brochures, they are false advertising.