• Report: #416831

Complaint Review: King Of Swords

  • Submitted: Tue, January 27, 2009
  • Updated: Tue, January 27, 2009

  • Reported By:Utah Utah
King Of Swords
3000 Johnson Ferry Road Marrieta, Georgia U.S.A.

King Of Swords Didn't receive item, can't get a refun Marrieta Georgia

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I ordered a sword from this company on December 2, 2008. Their shipping policy states "Shipping times during peak season are usually 7-14 business days (you don't count weekends)".

On Dec. 16th I tried to find out the status of my order and discovered their site has no tracking options. I e-mailed them requesting an update. The reply was not only rude, but it didn't give me any indication of when I might receive it. (It hadn't even been shipped!) It just re-stated their shipping policies.

Of course, I didn't receive the sword in time for Christmas. I e-mailed them again...and again...It took 3 e-mails before they replied. And again, they gave me no indication of when I might receive it.

Finally, after 5 weeks and being told the order STILL was not shipped and wouldn't be any time soon, I cancelled the order on January 9, 2009. Here's the kicker; they told me they would refund my money "as soon as possible", which with this business I figure could be anytime between tomorrow and next year.

I have contacted them three times since I cancelled this order and they will still not refund my money.

B. Todd
Utah, Utah

This report was posted on Ripoff Report on 01/27/2009 12:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/King-Of-Swords/Marrieta-Georgia-30062/King-Of-Swords-Didnt-receive-item-cant-get-a-refun-Marrieta-Georgia-416831. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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