- Report: #416831
Report - Rebuttal - Arbitrate
Complaint Review: King Of Swords
King Of Swords3000 Johnson Ferry Road Marrieta, Georgia U.S.A.
King Of Swords Didn't receive item, can't get a refun Marrieta Georgia
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On Dec. 16th I tried to find out the status of my order and discovered their site has no tracking options. I e-mailed them requesting an update. The reply was not only rude, but it didn't give me any indication of when I might receive it. (It hadn't even been shipped!) It just re-stated their shipping policies.
Of course, I didn't receive the sword in time for Christmas. I e-mailed them again...and again...It took 3 e-mails before they replied. And again, they gave me no indication of when I might receive it.
Finally, after 5 weeks and being told the order STILL was not shipped and wouldn't be any time soon, I cancelled the order on January 9, 2009. Here's the kicker; they told me they would refund my money "as soon as possible", which with this business I figure could be anytime between tomorrow and next year.
I have contacted them three times since I cancelled this order and they will still not refund my money.
This report was posted on Ripoff Report on 01/27/2009 12:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/King-Of-Swords/Marrieta-Georgia-30062/King-Of-Swords-Didnt-receive-item-cant-get-a-refun-Marrieta-Georgia-416831. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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