King of Swords Millennium Empire A slap in the face - Gift for Vietnam Disabled Vet , Internet

This company takes orders, receive payment and will not answer emails, deliver product(s) and/or provide refunds in full when order is not completed.  I have tried numerous avenues in attempting to prod this company into completing my order (delivery) or providing a refund in full (payment must clear the company's account prior to shipping) but to no avail. 

My purchase was for a disable Vietnam veteran as a gift.  He desperately wanted to receive this before his death.  If I ever receive this item, his widow will receive it in his honor.  How dastardly can a company get?  Do NOT even entertain the idea of doing business with this company.  If you want to throw away hard earned money, throw it my way.  At least it will be put to good use helping support others and not increasing my assets.