• Report: #962553

Complaint Review: Kingdom Trailers LLC

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, October 31, 2012
  • Updated: Wed, October 31, 2012

  • Reported By: Melissa and Dave Clark — Cincinnati Ohio United States of America
Kingdom Trailers LLC
216 Basswood Rd Douglas, Georgia United States of America

Kingdom Trailers LLC Buyer Beware-7 months later-Deposit promised to be refunded-still no $ received Douglas, Georgia

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!



BUYER BEWARE!! ORDERED AN ENCLOSED TRAILER FROM KINGDOM TRAILERS
3/26/12 AND WAS TOLD 4-6 WEEKS. WHEN WE HAD FINALLY HAD ENOUGH, WE REQUESTED OUR DEPOSIT BACK AND TO CANCEL THE TRAILER ORDER AND PURCHASE ELSEWHERE AND THEY
REFUSED! THEY HAVE AN F RATING WITH THE BBB AND WE HAVE SINCE FILED A
BBB COMPLAINT AS WELL AS A COMPLAINT WITH THE CONSUMER AFFAIRS
DEPARTMENT OF GEORGIA. SHOP ELSEWHERE AND RESEARCH THE COMPANY BEFORE
YOU BUY AND SEE IF THEY HAVE IMPROVED THEIR BUSINESS PRACTICES.

Timeline of events.

1)Phone order taken by Kingdom Trailers 3/26/12 and card
charged $650 and from deposit date Trailer should have been produced no later
than 90days according to their website guarantee.

2)Numerous phone calls starting in May asking about status
of trailer and why we have never been sent an invoice?

3) 8/20/12 invoice finally sent on trailer  through email,
with now an extended due date of 9/28/12 (6 months from when deposit over phone
was taken?)

4) I immediately requested to cancel the trailer order upon
receiving yet more delays on 8/22 in an email
to Chris Singeltary of Kingdom Trailers.

5) He refused to credit

6) Filed BBB Complaint and consumer affairs complaint
through Georgia
8/23/12

7) BBB complaint was closed as unresolved

8) Chris Singeltary agreed to send a refund via check 9/6/12
per emails with him, myself and Ruth
from the Governors office

9) Email dated 10/1/12
from Chris that he was sending a check for $650 that Friday no check sent

10) Email dated
10/12/12 from Chris that he was sending a check $650 Friday 10/12/12-no check
sent

Promise after promise to refund the deposit of $650 from
3/26/12 and to datenothing!

I have attached to this letter all email
correspondence with the owner of Kingdom Trailers Chris Singeltary. In my
opinion as both a business owner, and a consumer I have given him the benefit
of the doubt on several occasions to resolve this complaint and dispute. He has
failed in his promises to refund the $650 charge to me. I have exhausted
attempts through the local BBB as well as the governors office of consumer
protection that have both made attempts to resolve and were unsuccessful.

He constantly makes remarks that he wants to do the right "Christian" thing to do. Yet he is still in business trying to sell more trailers to other vulnerable consumers? If he wants to keep his business afloat it seems the right "Christian" thing to do is settle your dispute with your upset customer over a mere $650 and move on with your business and future customers! I have nothing but time, and if he never sends this $650 back to me I will continue to post reviews all over the internet in hopes this never happens to another consumer like it did to us!!!!!!!  Simple resolution, send the refund Chris!!!!!!!!!!!!!!!!!!!!!!!!!!!! And you will be done hearing from us!

 

This report was posted on Ripoff Report on 10/31/2012 08:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kingdom-Trailers-LLC/Douglas-Georgia-31535/Kingdom-Trailers-LLC-Buyer-Beware-7-months-later-Deposit-promised-to-be-refunded-still-n-962553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Kingdom Trailers LLC

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory