- Report: #1133754
Report - Rebuttal - Arbitrate
Complaint Review: Kings Auto Group
Kings Auto Group7401 Bristol Pike Levittown, Pennsylvania USA
Kings Auto Group full time student trying to make ends meet when i am told my car i have had for one month needs a rebuilt transmission Levittown Pennsylvania
*REBUTTAL Individual responds: Never purchased the warranty
*Author of original report: Limited warranty
*Consumer Comment: Not much you can do.
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I was in a car accident the beginning of January 2014 due to the cold winter weather. I had a great Honda and was very upset to see it go, knowing however it was time for a new car. At the time i was 19. I am a full time student putting myself through dental assisting school, while also living in my own apartment. I work very hard as a waitress to make ends meet, with no outside help.
It took me a little over a month to save up for a car but I was able to save 2500 with the money I recieved back from my income taxes. I found a 2000 Honda Accord on cargurus.com that was around the price of 3000 dollars. Thinking I had found a deal, I called up the dealer, which was Kings Auto Group, and made an appointment to go see the car which was about an hour away.
Upon arriving the manager James told me the car was actually 3000 dollars only if you had a trade in and if you did not the car would be 5000 dollars. He also told me that if i wanted the car they would have to see some of my work pay stubs and check my credit, but after I test drove the car and everythng seemed great, I presented them with 2500 dollars in cash, and they were quick to take it without checking my credit or seeing any pay stubs.
I had the car for about two weeks when it began shifting hard. I had the transmission flushed which was very dirty for about 100 dollars. I was told it would need to be flushed again, but then about two weeks later my check engine light came on. I took it to the shop exactly a month after I had bought it, and found out today that to fix the internal problem in the transmission it will be 2500 dollars to rebuild my transmission and fix the problem.
I called the dealer upon finding this out and was told that now it was pretty much my fault because I had not bought the extended warranty on the car, which I would have liked to have bought but at the time I could not afford, due to all my savings going into the down payment of the car. The dealer told me they were not aware of any problems with the car and that the transmission just "went" within the month of me having it, and driving back and forth from school and work. He said he was "very sorry to hear that this happened to me but unfortunately there was nothing they could do."
The very least they could do was have their mechanic fix it for a reduced price. At this point I am struggling to pay for the bills I currently have and I have no more funds available to fix this car. The family mechanic I took it too said although I can drive the car, it will just get worse and eventually be undrivable. Was there really no way the dealer was aware of this transmission problem, or did he just see a young vulnerable girl with cash in her hand and take advantage of the situation he had in front of him? I am at my wits end, I dont know what else to do.
This report was posted on Ripoff Report on 03/26/2014 08:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kings-Auto-Group-/Levittown-Pennsylvania-19057/Kings-Auto-Group-full-time-student-trying-to-make-ends-meet-when-i-am-told-my-car-i-have-1133754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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