- Report: #565290
Report - Rebuttal - Arbitrate
Complaint Review: Kirkland Metal Shop Ltd
Kirkland Metal Shop Ltd6162 East Boulevard, vancouver, British Columbia Canada
Kirkland Metal Shop Ltd --Flooding as result of Hot Water Tank installation by Kirkland vancouver, British Columbia Canada
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Since we were left with no other recourse, we proceeded to hire plumbers to deal with the flooding. The plumbers concluded that the cause of the flooding was Kirkland's fault. Kirkland most likely set the water pressure too high and that's what burst our pipes. Company denied any responsibility. We complained to the Better Business Bureau as Kirkland is a member. We filed our complaint in 2008 and only now (February 2010) was the complaint closed. A total waste a year and three months!!! The company dragged the process denying any responsibility and the BBB was equally useless in assisting us to resolve this situation. We hired Kirkland on the basis of their good standing at the BBB but that's the last time we will do that. Even after our complaint, Kirkland still has a A+ standing. So consumers BEWARE of this company. They will blame YOU, the consumer, if anything goes wrong and if you dare complain to the BBB, they will drag the process for as long as they can - leaving you all alone to deal with the consequences of their actions.
This report was posted on Ripoff Report on 02/05/2010 09:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kirkland-Metal-Shop-Ltd/vancouver-British-Columbia-v6m3v6/Kirkland-Metal-Shop-Ltd-Flooding-as-result-of-Hot-Water-Tank-installation-by-Kirkland-v-565290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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