- Report: #1017125
Report - Rebuttal - Arbitrate
Complaint Review: Kitchen Advance
Kitchen Advance405 West Fairmont Dr Internet United States of America
Kitchen Advance Ordered a book , got a sous vide Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Right after the 1st of Feb. I checked my bank account, and there was a charge for $63.69. It was was from Kavi in California, I did a search and couldn't come up with any answers on who this charge would be from, but a few days later I get an email from kitchen advance with a tracking no. and it said my package was on the way. I waited until the delivery man came and opened the package, and it was a sous vide, a vaccum sealer, thermometer, and 4 books.
So I went to the website and saw that they sell this item, and it was $39.99 down and 3 more payments of 39.99. Only difference was I didn't get the cook book that was for the sous vide, or the 30 bags with the vacuum sealer, I only got 3 bags.
I called to find out how to send this back, as I had not ordered it, I had only order the one book, and the lady offered to take off $20.00 off the final price to save me the trouble of sending it back.
So I ask her how much more I would have to pay, and she told me $73.xx and $63.69 for 3 more payments after that. And I told her no way, and to just give me a return number, and instructions, so she put me on hold, and came back and said she could give me $35.00 off the total, but no more to save me the trouble, and I ask her how much I would be refunded when I sent this thing back, at which time she told me I would be charged $56.75, and I would have to send everything back. So I ask her why that much to ship the box, as it didn't weigh even 10 lbs, and she said that was the shipping and handling charge, and I informed her I was going to contact my State Attny. General and she hung up on me.
This report was posted on Ripoff Report on 02/19/2013 10:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kitchen-Advance/internet/Kitchen-Advance-Ordered-a-book-got-a-sous-vide-Internet-1017125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.