• Report: #377072

Complaint Review: Kiteskiteskites.com, Wind-wheels.com, Devon Mazure, Vince Mazure

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  • Submitted: Mon, September 29, 2008
  • Updated: Thu, February 07, 2013

  • Reported By:San Luis Obispo California
Kiteskiteskites.com, Wind-wheels.com, Devon Mazure, Vince Mazure
109 S AVENIDA LYSANNE Anaheim, California U.S.A.

Kiteskiteskites.com, Wind-wheels.com, Devon Mazure, Vince Mazure An Internet Scam: They will take your money and you will NEVER hear from them again nor will you EVER receive your order! Anaheim California

*Consumer Comment: I wish this business was acually shut down..

*REBUTTAL Owner of company: Bad, worse, worst... Intresting how the Author wont list his or her name

*Consumer Comment: Bad, worse, worst...Devon Mazure!

*Author of original report: kiteskiteskites.com Devon Mazure ignores their own published "privacy policy"

*Author of original report: kiteskiteskites.com has nasty retaliation tactics to consumer complaints

*Author of original report: My Complaint With Kiteskiteskites is finally resolved, but I would NOT recommend this company

*Author of original report: Kiteskiteskites.com, Wind-wheels.com An Internet Ripoff

*Author of original report: Kiteskiteskites.com, Wind-wheels.com An Internet Ripoff

*Author of original report: Kiteskiteskites.com, Wind-wheels.com An Internet Ripoff

*Author of original report: Kiteskiteskites.com, Wind-wheels.com An Internet Ripoff

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I placed an order online in early August (2008) and received immediate confirmation to my email. I followed the instructions and sent them a check which they cashed within days of my sending it. I waited a month and then sent email inquiries about where my order was, to which they never replied. I tried snail mail and still no reply.

I've tried calling the phone number they listed with (((link redacted))) and the person who answers says it's a wrong number. I've tried calling the number that used to be listed on their site (I notice that it has been removed) and it goes to a funky computer chip generated voice mail which never lets you leave a voice mail. The White Pages reverse look up says that the phone number is indeed the Mazure's.

Do not send money to these people! You will never see your order nor your money back! From what I've read about them from another reviewer, not even going through Paypal will protect you. Just don't take the chance with this company. They are a ripoff!!! If by writing this I help prevent other people from being taken by this business, then it is well worth it!

Jolie
San Luis Obispo, California
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 09/29/2008 03:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kiteskiteskitescom-Wind-wheelscom-Devon-Mazure-Vince-Mazure/Anaheim-California-92807-4002/Kiteskiteskitescom-Wind-wheelscom-Devon-Mazure-Vince-Mazure-An-Internet-Scam-They-wi-377072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
2Author 7Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

I wish this business was acually shut down..

AUTHOR: Lh327 - (Germany)

...but unfortunately it isn't Devon!

You know my name. You've got my address. You were always able to find me when I started to become an annoyance to you, relating my story about your scam on the internet.

And I probably should be quite worried that you do know where I live. You having someone to come over to my house will probably end with me getting all my personal belongings stolen, given the way you obviously conduct business.

Well, it is 2013 now and you still owe me either a few kites or my money back. Getting as personal as you have I might from my side suggest to come over to your home to collect what you took from me or what you have never sent.  You see, I know your address too, Mr. Mazure.

Oh, and my name is Hans Jansen. You know that, don't you ?
As you are such a brilliant retail professional I am sure you keep a database in which you can look up all relevant details about my order. But you know these by heart, don't you?
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#2 REBUTTAL Owner of company

Bad, worse, worst... Intresting how the Author wont list his or her name

AUTHOR: kiteskiteskites.com - (U.S.A.)

Bad, worse, worst...Devon Mazure!
AUTHOR: Lh327 - Nordhorn (Germany)
SUBMITTED: Friday, August 20, 2010

So Mr No name who has done a REMARKABLE job of TRASHING me over who knows what at this point. I'll be MORE Then happy to PAY YOU back LIKE I did to your friend JO lie who decided to STILL trash me after the order was taken care of.

AGAIN... You REALLY think I'm here to RIP OFF people with kites n Wind spinners... You should write a BOOK on how to ruin lives over NOTHING. If this is the same person who NOW chooses to not reveal the name I SENT YOUR MONEY & I will send it AGAIN n take the loss to stop your HARASSMENT.
  1. POST your NAME

  2. COPY of your ORDER

  3. ADDRESS to send your check.

  4. AMOUNT

  5. ORDER #

All my sites are now shut down due to MANY strange occurrences that I would BET MY LIFE was due to people like yourself that want to make my life difficult.

POST your info be a man about it & I will THIS TIME KEEP better track of my receipts since I now know how you folks work at this point.

Once I receive this information I will POST COPIES of the MONEY ORDER n TRACKING number along with your Signature receipt n copy of the cashed check.

Congrats on TRASHING A PERSONS LIFE over LIES.If you didnt receive the first US money order fine, but This is INSANE to think you would spend this much time making up lies n assumptions that I'm doing all the things you said.

WHERE ARE THE REST OF THE PEOPLE IN YOU COUNTRY or any other country  I HAVE SUPPOSEDLY STOLEN FROM? PLEASE let me know & the PUBLIC as well.

ENLIGHTEN ME.
POST YOUR INFO n go away don't you think you have done enough.
HOW do you sleep at night...
I may actually have a friend HAND DELIVER the money AGAIN but this time in person.

Please advise so this can be settled once AGAIN & for good.

Have a Great Day.
Thank You & look forward to hearing from you sir.

Devon Mazure
714-921-0282
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#3 Consumer Comment

Bad, worse, worst...Devon Mazure!

AUTHOR: Lh327 - (Germany)

I am also a victim of Devon Mazure and his internetstores kiteskiteskites.com, wind-wheels.com. I have also had (and am still having) an incredibly bad experience with this person, just like Jolie.

I am a European citizen, not a U.S. resident. This is probably why in my case Mr. Mazure has never found it necessary to refund me, as my legal means to drag him into court are limited (and will cost me a multitude of the sum he has stolen from me).

To make a long story short: My order placed with kiteskiteskites.com in 2008 was never received by me. I had paid through Paypal. When Mr. Mazure did not respond to any effort from my side to get in touch with him (email, phone), I filed a complaint with Paypal. They could not get hold of Mr. Mazure either, granted my request and tried to retrieve the money from his Paypal-account. His account was however cleared and that was it then basically for Paypal. Sorry fella, this is all we can do. Now you have to try further yourself

Yes , this is true! This is how Paypal deals with these situations. They are a online banking system, not a legal instance. So when something goes wrong, like in my case, youre on your own. Until this day I have never seen any merchandise or have ever received any penny back from kiteskiteskites.com.

I subsequently put my story online in order to warn others (and in particulary international customers) to buy from this crook.

Since then however Mr. Mazure has employed remarkable activity in writing rebuttals and stating online how he has several times refunded me (however NEVER posting any proof or receipt of any refund ever. Although I several times pointed this out to him online he cannot produce ANY evidence of a refund). Although he has all my contact details, Mr. Mazure has also NEVER tried to contact me directly to resolve this issue.

Now Mr. Mazures latest online effort is to either state that I am not a real victim and /or that my story is bogus.

I can assure any reader that I am a very real person. (Ms. Julie can confirm this as she got directly in touch with me) and that my experience with kiteskiteskites.com is not BOGUS. Mr. Mazure took my money and has NOT refunded me in any way!!! That makes him to this day: A common THIEF!

I leave it up to anyone to decide to buy from him or not. If you are a U.S. resident Mr. Mazure might probably not dare to steal your money, fearing legal consequences. But (especially international) customers be warned: Your money will very likely be gone and you will be in trouble just like me! There are other bona fide sites like (((Redacted))).

I have bought from them in the past and never had any trouble. I strongly advise everyone reading this to do the same!!!

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#4 Author of original report

kiteskiteskites.com Devon Mazure ignores their own published "privacy policy"

AUTHOR: Jolie - (U.S.A.)


The following is cut and pasted right from the kiteskiteskites.com privacy policy web page: "At kiteskiteskites.com , we put our customers first and take pride in offering our customers services that meet their individual needs. We appreciate the trust our customers have in kiteskiteskites.com and place the highest priority on our customers' privacy. As a kiteskiteskites.com customer, you can count on responsible treatment of any personal information you share with us."



Well don't believe it for one second. Devon Mazure has apparently taken revenge on my complaints and a make public my private information (email and address, plus more) on the internet. Devon is a completely untrustworthy business person.
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#5 Author of original report

kiteskiteskites.com has nasty retaliation tactics to consumer complaints

AUTHOR: Jolie - (U.S.A.)

Although I finally received a refund after 6 months of frustration trying to get through to this business (with voicemails, emails and regular mails), I have recently discovered that Devon Mazure has gotten back at me for using consumer complaint websites like this one by making my personal information public. This just reinforces my extremely low opinion of Devon's business practices. Had Devon responded in a timely manner to my inquiries I wouldn't have had to resort to online complaint boards. The lame excuse of "computer problems" doesn't cut it since I sent hard copies of my order and letters asking what was going on through the regular mail and I have the proof of delivery slips. So Devon, trashing me, posting my personal information on the web and trying to sound like poor little you is getting picked on is just proof of how low you can go.
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#6 Author of original report

My Complaint With Kiteskiteskites is finally resolved, but I would NOT recommend this company

AUTHOR: Jolie - (U.S.A.)

After six months of unsuccessful emails, regular mails (in which I included hard copies of my original order and their confirmation of my order), phone calls and filing complaints all over the internet (including the BBB), Kiteskiteskites has finally given me a refund with the lame excuse of "computer problems". Thank you for sites like this that let us consumers who are getting shafted get our complaints heard. I'm positive that being a vociferous "squeaky wheel" on the internet has directly contributed to my getting a refund. And although I finally did get a refund, I cannot with good conscience recommend Kiteskiteskites and that you should proceed with great caution if ordering from this company.
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#7 Author of original report

Kiteskiteskites.com, Wind-wheels.com An Internet Ripoff

AUTHOR: Jolie - (U.S.A.)

The BBB gives this company an F rating which means they strongly question the company's reliability. To date, the BBB has sent them 8 complaints from consumers (including mine) and kiteskiteskites.com has not responded to a single one. If you too have been ripped off by this company, speak up!! Let's get this all over the web so that our warnings will pop up all over!!!
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#8 Author of original report

Kiteskiteskites.com, Wind-wheels.com An Internet Ripoff

AUTHOR: Jolie - (U.S.A.)

The BBB gives this company an F rating which means they strongly question the company's reliability. To date, the BBB has sent them 8 complaints from consumers (including mine) and kiteskiteskites.com has not responded to a single one. If you too have been ripped off by this company, speak up!! Let's get this all over the web so that our warnings will pop up all over!!!
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#9 Author of original report

Kiteskiteskites.com, Wind-wheels.com An Internet Ripoff

AUTHOR: Jolie - (U.S.A.)

The BBB gives this company an F rating which means they strongly question the company's reliability. To date, the BBB has sent them 8 complaints from consumers (including mine) and kiteskiteskites.com has not responded to a single one. If you too have been ripped off by this company, speak up!! Let's get this all over the web so that our warnings will pop up all over!!!
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#10 Author of original report

Kiteskiteskites.com, Wind-wheels.com An Internet Ripoff

AUTHOR: Jolie - (U.S.A.)

The BBB gives this company an F rating which means they strongly question the company's reliability. To date, the BBB has sent them 8 complaints from consumers (including mine) and kiteskiteskites.com has not responded to a single one. If you too have been ripped off by this company, speak up!! Let's get this all over the web so that our warnings will pop up all over!!!
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