- Report: #977221
Report - Rebuttal - Arbitrate
Complaint Review: Kitty Carosel
Kitty Carosel400 Returns Road Internet United States of America
Kitty Carosel Mow Cat's Meow Overcharges while not sending you what you ordered, Internet
*Consumer Comment: Also victimized by this scam!
*Consumer Comment: Cat's Meow
When you go online the first thing they do is have you put in all your credit card information I should have thought something was fishy then. Once they have that they have you order. They offer buy one get one free if you pay shipping and handling on the second item. They offer extras to be added onto this toy. Once they get all the information for your order they do not give you a total until after you put your order in. I ordered 2 of this toy that approximately came to $35.97. They doubled the order I did not include the extras.
After i was finished the total bill came to $117.50. When I tried to call the dispute line the lines were busy they could not put me through I tried this number almost 20 times at all hours of the day. I emailed the company several times and they always bounce back as being undeliverable. Once the item arrived I called and after being on hold for almost 30 minutes they told me I could return the items and they would give me $15.98 back. Their shipping and handling total came to $31.97.
So I would have to I would have to pay postage to return the items and I would only receive half of the postage and handling this does not include the $40.00 charged for the items. They really know how to play this scam because they do not give you a receipt until the end when they have doubled your order and have overcharged. I went to my credit card company and they said they were be a problem because I did not have receipt for my initial purchase which was more than half of what they charge me. Now I have to write a letter to my credit card company to have these charge taken off. Stay away or you will be a victim too.
This report was posted on Ripoff Report on 12/03/2012 09:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kitty-Carosel/internet/Kitty-Carosel-Mow-Cats-Meow-Overcharges-while-not-sending-you-what-you-ordered-Internet-977221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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