- Report: #1161331
Report - Rebuttal - Arbitrate
Complaint Review: Klean Pros
Klean ProsNationwide USA
Klean Pros rude unresponsive joke no calls back worst company ever Nationwide
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This is the most unprofessional company I have ever done business with. My house had a pipe burst and they did come and remove all the damaged material the same day. They left fans and humidifiers to dry out the scene. I was very pleased that they stopped the problem asap. Well it is 4 weeks later and I'm still living in a disaster zone. This company promised me that they will start construction as soon as possible. We have called and called with no response. The insurance company cannot get in touch with them as well. I called this morning and told the "answering service" that I was taking my businesses else where. I got a call back within the next 2 minutes. The owner was extremely rude and talked down to me and asked me what I do for a living. He then continued to talk about how many millions of dollars a year he makes and that I should consider getting into his industry. I asked him why hasn't anyone contacted me or the insurance company, also asked why no one will return my calls. The OWNER then proceeded to tell me that this is not a big job and he had more expensive jobs he had to deal with. He then admitted to me that the small jobs get pushed back sometimes and he is really sorry about how all of this went down. The OWNER then wanted to know what the insurance company was paying us so he can charge exactly that much and all we would have to do is pay the deductible. Conclusion to this story I got paid from my insurance company and hired someone else. The new contractor we hired is doing my job for less than what my insurance paid and we will have our house back in a couple of days. DONT USE THESE GUYS, Dont go through the nightmare I went through. Thanks Very P***** Guy
This report was posted on Ripoff Report on 07/11/2014 11:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Klean-Pros/nationwide/Klean-Pros-rude-unresponsive-joke-no-calls-back-worst-company-ever-Nationwide-1161331. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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