- Report: #1103496
Report - Rebuttal - Arbitrate
Complaint Review: Klear Gear
Klear GearlearGear.com - 2939 Wilson Ave SW Grandville, Michigan USA
Klear Gear This company is "fining" a poorly served customer for posting a bad review. Not a bright idea! Grandville Michigan
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Company fines a woman $3500 based on fine print in a sales agreement in which customers agree to pay $3500 if they say anything negative about the company. Since the company didn't fulfill the order, seems to me the contract was broken by them before the customer did it, ignoring the fact that this is a highly dubious clause to try to include, let alone enforce, in a sales contracct.
Rather than coming to a mutual agreement on servicing the woman's order, the company reported the $3500 as delinquent to the credit companies. Not cool. Apologize, fix the woman's credit rating, pay her MAJOR restitution for the major pain she and her family has suffered. All because KlearGear can't be bothered to answer their phone when a customer has a problem with an order.
This report was posted on Ripoff Report on 12/01/2013 09:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Klear-Gear/Grandville-Michigan-49418/Klear-Gear-This-company-is-fining-a-poorly-served-customer-for-posting-a-bad-review-No-1103496. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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