- Report: #801874
Report - Rebuttal - Arbitrate
Complaint Review: Kmart.com
Kmart.comFayetteville, North Carolina United States of America
Kmart.com BEWARE, BEWARE, BEWARE!!!! Fayetteville, North Carolina
*Consumer Comment: Suggestion
*Consumer Comment: policy
Long story short, the email to tell me when UPS would come never came, UPS never came, and over the last two weeks I have called half a dozen times trying to sort this out. Every time I call it's like I am reporting the problem for the first time. The last time I called the representative promised to email me a label so I could take the package to UPS myself without being charged the mailing fee, but while the survey to rate the rep came, no label ever came.
Meanwhile, my credit card was stolen and I had to cancel it so Kmart said they can't give me my money back, only a gift card for their store. They got cash from me, but I'm supposed to take a gift card for a store I now loathe?
This sums it up: KMART IS INEPT FROM START TO FINISH AND CUSTOMER SERVICE REPS ARE BEYOND INCOMPETENT!!!!!! BEWARE, BEWARE, BEWARE and do your shopping elsewhere. If my review is not enough to steer you clear of this crooked outfit, check out the 17,000 plus complaints the Better Business Bureau has on Kmart.com!"
This report was posted on Ripoff Report on 11/26/2011 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kmartcom/Fayetteville-North-Carolina-/Kmartcom-BEWARE-BEWARE-BEWARE-Fayetteville-North-Carolina-801874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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