- Report: #1039147
Report - Rebuttal - Arbitrate
Complaint Review: Knapp Classic Cabinetry
Knapp Classic Cabinetry26516 Xylite St, NE, PO Box 8, Isanti, MN 55040 Isanti, Minnesota United States of America
Knapp Classic Cabinetry Bad Kitchen Cabinets Isanti, Minnesota
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I called Mike Knapp in December of 2011 and had a series of phone calls through February of 2012, mostly just me leaving messages for him actually. He directed me to another person, Cory, who seemed very frustrated with Mike at the time and interested in helping me with this matter. However, both men denied that any water damage had occurred without even coming back to look at the cabinets. There was no follow up from either one and they essentially told me that I was lying. Again, they refused to look at the cabinets for themselves and just told me what I was saying was not true. I chose not to pursue them at that time but two years later, the cabinets continue to deteriorate. I paid between $6000-$7000 for cabinets that were defective from the start. I don't believe that Mike Knapp will provide a remedy for this as evidenced by his previous indifference to the defect. I am writing to let other consumers know so that they are not victims of his poor quality products and poor customer service.
This report was posted on Ripoff Report on 03/29/2013 04:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Knapp-Classic-Cabinetry/Isanti-Minnesota-55040/Knapp-Classic-Cabinetry-Bad-Kitchen-Cabinets-Isanti-Minnesota-1039147. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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