- Report: #1141576
Report - Rebuttal - Arbitrate
Complaint Review: Knight of Columbus insurance
Knight of Columbus insuranceNationwide USA
Knight of Columbus insurance I have made 4 attempt to cash surrender policies since Janurary still not cash surrendered yet Nationwide
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I have tried to cash surrender 3 policies my father bought for my kids. He was An agent for the K of C. He retired 18 ago and has sinced passed away. They are whole life policies and I think a term policy and an investment fund is better .
I spoke with a general agent on line she did not work just for K of C but several insurance companies. she emailed me forms and I sent them in. K of C sent me other forms I had to fill out. I sent them in and they were the wrong forms. they sent me several new forms.
I called a local K of C office twice.An agent came out and filled out the forms. I sent them in 4 weeks later when nothing came in the mail I called K of C. I was told the forms I sent in were the wrong ones.
I was told I needed a hold harmless form. I told the lady that the forms I sent in were hold hamless and I told her I had the carbon copies. She then said they needed to be notorized.I told her the form stated "AN AGENT OR NOTORY"
Now I was very upset three times they sent forms and I do what they tell me to do. I get an agent to fill out the forms and Im told he was new and did not know what he was doing. I did get very upset and not getting anywhere I asked to speak to her supervisor. she refused and hung up me.
It is four months later and I get a letter stating since I am not taking any action to cash in the policies loans against the cash value were taken out of the policies and they were reinstated
I am trying for the fourth time to cash these policies in lets see what happens Im sure glad my father Is around to see how policiy holders are treated. He made a good living by word of mouth referrals.
This report was posted on Ripoff Report on 04/24/2014 09:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Knight-of-Columbus-insurance/nationwide/Knight-of-Columbus-insurance-I-have-made-4-attempt-to-cash-surrender-policies-since-Janur-1141576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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