- Report: #661386
Complaint Review: Kohl's Department Store
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| Kohl's Department Store St. RT 28 Milford, Ohio
Milford, Ohio United States of America |
|
Kohl's Department Store Kohls Instore credit for refund Milford, Ohio
*UPDATE Employee: Miscommunication.
*REBUTTAL Owner of company: Get a name
*Consumer Comment: Kohl's
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
My husband purchased a pair of pillowcases at Milford Kohls- not realizing that I had already purchased the pillowcases. He paid for these with a personal check (I have a kohls credit card for 8 years now). He went back to Kohls. the next day, to return the pillowcases and was told that- with a check- he would have to wait seven day before he could get a refund.
He returned in seven days (with his receipt) and was THEN told that he could NOT get his cash back, but could only get an INSTORE CREDIT..
The next day- (today) I called Kohls about this. They apologized and said to come BACK to the store and go to the service desk and they would give him a PAY-OUT and give him the cash. He went BACK to the store.
THIS time, he was told that he would have to wait TEN DAYS, when paid for with a check! The check had already cleared two days earlier. So- another trip for nothing!
Seems that nobody at Kohls knows what their policies are- and are constantly giving wrong information. Now I have an INSTORE CREDIT- which I will more than likely never use since I plan on NEVER shopping Kohls again!
This report was posted on Ripoff Report on 11/12/2010 05:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kohls-Department-Store/Milford-Ohio-45150/Kohls-Department-Store-Kohls-Instore-credit-for-refund-Milford-Ohio-661386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on Kohl's Department Store
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 UPDATE Employee
Miscommunication.
AUTHOR: consumer2 - (United States of America)
SUBMITTED: Saturday, December 18, 2010
Actually the policy for Kohl's is 10 days for a personal check because if a person bounces a check and Kohl's issues a refund they will be out that money. They are only protecting themselves against fraud. Just because you can see the check cleared from your account DOES NOT mean that Kohl's has received the funds. Kohl's is not the only one with this policy. Go into any department store (JCPenney, Sears, Macys) and they'll say the same thing. You should've been aware of the refund policy associated with the tender you used. Then this situation would've never arose. Secondly, you should've gotten the name of the manager you talked with and made sure they were going to be there when you returned. If you are EVER suspicious of an employee then ask to speak to a manager. This just sounds like a bunch of miscommunications on your part and theirs.
#2 REBUTTAL Owner of company
Get a name
AUTHOR: Sammy - (U.S.A.)
SUBMITTED: Sunday, December 12, 2010
