- Report: #661386
Report - Rebuttal - Arbitrate
Complaint Review: Kohl's Department Store
Kohl's Department StoreSt. RT 28 Milford, Ohio Milford, Ohio United States of America
Kohl's Department Store Kohls Instore credit for refund Milford, Ohio
*UPDATE Employee: Miscommunication.
*REBUTTAL Owner of company: Get a name
*Consumer Comment: Kohl's
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
My husband purchased a pair of pillowcases at Milford Kohls- not realizing that I had already purchased the pillowcases. He paid for these with a personal check (I have a kohls credit card for 8 years now). He went back to Kohls. the next day, to return the pillowcases and was told that- with a check- he would have to wait seven day before he could get a refund.
He returned in seven days (with his receipt) and was THEN told that he could NOT get his cash back, but could only get an INSTORE CREDIT..
The next day- (today) I called Kohls about this. They apologized and said to come BACK to the store and go to the service desk and they would give him a PAY-OUT and give him the cash. He went BACK to the store.
THIS time, he was told that he would have to wait TEN DAYS, when paid for with a check! The check had already cleared two days earlier. So- another trip for nothing!
Seems that nobody at Kohls knows what their policies are- and are constantly giving wrong information. Now I have an INSTORE CREDIT- which I will more than likely never use since I plan on NEVER shopping Kohls again!
This report was posted on Ripoff Report on 11/12/2010 05:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kohls-Department-Store/Milford-Ohio-45150/Kohls-Department-Store-Kohls-Instore-credit-for-refund-Milford-Ohio-661386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.