- Report: #1007771
Report - Rebuttal - Arbitrate
Complaint Review: Kohl's Department Stored Credit Card
Kohl's Department Stored Credit CardMilwaulkee, Wisconsin United States of America
Kohl's Department Stored Credit Card Can't seem to get my payments credited to my account! Milwaulkee, Wisconsin
Their customer service reps DO NOT LISTEN and can be very rude; My husband finally got a customer service supervisor, Helen, ext. 82707, but she would not talk to him about the account because it is in my name; I have called her numerous times and she will not answer her phone or return my calls. I finally got another lower level call center person, Julio, and he is the first one who has actually tried to help me resolve this.
My bank is writing a letter and sending information on my behalf to try to help me recover the money that KOHLS OWES ME! MY ADVICE TO EVERYONE US TO NEVER, EVER USE A KOHL'S CHARGE CARD FOR PURCHASES!!! It is not worth the little bit you might save on the cost of an item. This is at least the second problem like this I have had with Kohls about my account. My account will be closed whenever this matter is resolved.
This report was posted on Ripoff Report on 02/02/2013 09:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kohls-Department-Stored-Credit-Card/Milwaulkee-Wisconsin-/Kohls-Department-Stored-Credit-Card-Cant-seem-to-get-my-payments-credited-to-my-account-1007771. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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