- Report: #964845
Report - Rebuttal - Arbitrate
Complaint Review: Kollagen
Kollagen129 Roweland Dr., Johnson City, Tennessee United States of America
Kollagen Kollagen of Johnson City, TN Turns a Closed Ear to Customer.s Request! Johnson City, Tennessee
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I ordered two products from Kollagen in early July. They gave a ten day trial period and then
charged my credit card full price. Not having had time to fully explore their products, I had not sent them back so accepted the additional $85+ charge.
Soon, I called them back to cancel any further orders. They kept lowering the price for inducement if I would receive a shipment every month. Since my bottles were almost full, that seemed ridiculous!
They gave me a half price if I would order every sixty days. Again I refused. This time I stated that I would call them "if and when I wanted to refill the product"!!!
Yesterday I received a box from them!!! DON"T they listen when a customer speaks?? Do they just turn their ear and pretend so that their hands can grab our wallets?
This report was posted on Ripoff Report on 11/05/2012 07:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kollagen/Johnson-City-Tennessee-37601/Kollagen-Kollagen-of-Johnson-City-TN-Turns-a-Closed-Ear-to-Customers-Request-Johnson-C-964845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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