- Report: #360870
Report - Rebuttal - Arbitrate
Complaint Review: Kroger Food Chain - Food 4 Less Stores
Kroger Food Chain - Food 4 Less Stores13525 Lakewood Blvd. Downey, California U.S.A.
Kroger Food Chain - Food 4 Less Stores Insult and disrespect me as a customer with bad products and bad customer service Downey California
*UPDATE Employee: I agree with the other comments.
*Consumer Comment: It doesn't appear...
*Consumer Comment: How far do you have to go?
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At todays prices and cost of living it is too much.
We should not be expected to spend our time and gas going back and forth to exchange the products.
I called the customer service to complain she offered me $5.00 for my troubles. I said to her she should keep the money because $5.00 is in insult considering the cost of gas and food prices today. She than had her supervisor get on the phone and she upped the 5.00 to 10 dollars as though it was enough to resolve the problem and appease me with 10.00.
At todays cost of living, time and gas is expensive and it shouldn't be the customer who has to pay for their mistakes and bad customer services.
No one goes to stores to buy bad food. When we as customer's go shopping we expect the food to be fresh and last us at least until finished.
It is a shameful act by these stores to insult customers this way by offering them 5.00 coupons. They made 66 billion dollars last year and they want to offer me 5.00 for my troubles and satisfaction. Shame on them and the CEO.
The least they could have offered was 25.00 for the trouble I went through. Shame on the CEO Mr. Dave Dillon of Kroger Corporations.
This report was posted on Ripoff Report on 08/08/2008 02:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kroger-Food-Chain-Food-4-Less-Stores/Downey-California-90242/Kroger-Food-Chain-Food-4-Less-Stores-Insult-and-disrespect-me-as-a-customer-with-bad-pro-360870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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