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  • Report: #48151

Complaint Review: Krogers

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  • Submitted: Thu, March 06, 2003
  • Updated: Thu, July 26, 2007

  • Reported By:Irving,Tx,75063 Texas
Krogers
7505 N. Macarthur Blvd. Irving, Texas U.S.A.

Krogers Wronged, screwed, non- informed, bad check, the business that doesnt give a dam Irving Texas

*Consumer Suggestion: This is not the store's fault...

*Consumer Comment: Larry needs to stop drinking Again!

*Consumer Comment: Check Writing Responsibility

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About a 4-5 months ago my wife wrote a check at this sorry store for some food. We never had a clue that this check we wrote would bounce. Even when are checks bounce our bank takes care of it and we pay the bak for our mistake.

We do not make it any habit to write bad checks. But when this happened we were not informed in any way by sucky Washington mutual or krogers.

Recently we received in the mail that the company is pursuing legal action against us. they also made it look like were some dishonest citizens. they even had a warrant out for my wifes arrest.

I called Kroger and asked them why they didnt contact us. They stated they had tried and couldnt reach us. I asked if they left messages they said yes. That is a lie, I have received no messages from them.

I then asked if they mailed us anything or sent us certified mail.They again claimed they had but i never got mail and never got a certified letter or a note from the post office about a letter.

I just find it interesting that our correct info was on the check and they couldnt manage to send mail to the right place.

THANKS ALOT KROGERS FOR BENDING ME OVER AND SREWING ME REPEATEDLY!!!

So what is your company going to do to right this srewing you have put on me.

You know i am going in the military soon and i am also a paramedic. why would i want to help people like you?? The companys today are such a disgrace now days.

Shawn
Irving,Tx,75063, Texas
U.S.A.

This report was posted on Ripoff Report on 03/06/2003 01:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Krogers/Irving-Texas-75063/Krogers-Wronged-screwed-non-informed-bad-check-the-business-that-doesnt-give-a-dam-I-48151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

This is not the store's fault...

AUTHOR: Michaela - (U.S.A.)

This situation was caused by sloppy bookkeeping on the part of the customer, not the store.

What the respondent, Larry, said was correct. It is the customer's responsibility to make good on the check.

At the store I work at, bounced checks are presented a second time by our accounting department. If they do not go through at that time, the checking account is blocked at all of our stores via a bad check database and the matter is sent to collections. If this is a repeat offender or if the check was for more than $100, the matter is sometimes turned over to the police for prosecution.

I also find it very difficult to believe that in 4-5 months you never realized you had a bounced check out there. That just reeks of carelessness to me.

You bought and presumably consumed these groceries. As of right now, you have not paid for them, essentially making you a thief. In the real world, we are expected to pay for goods and services we obtain and use. You have no place being upset at "being treated like dishonest citizens". Until you pay for that check, you are one.

Kroger's didn't screw you, you screwed yourself. Now go do the right thing and make good on the check. You'll be amazed at how fast the situation clears up once you do your part.
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#2 Consumer Comment

Larry needs to stop drinking Again!

AUTHOR: Jace - (U.S.A.)

Larry Larry still have your big mouth going and the booze with it.

I am your former boss and for someone who has written more hot checks then anyone you should not be here. Reguarding Krogers and there Salt Lake Utah collection co. I agree they mishandle a great deal of the hot checks presented. Recently I had the same experiance but Sandy at the Co check dpt in Houston stood up for me and fixed the issue. Despite having my address on the check they mailed it to another part of Tx. My fees were waived and the manager of the store in question took great care in helping me. As for Opinions like Larry's use them the same as what you use in the can and happy wiping.
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#3 Consumer Comment

Check Writing Responsibility

AUTHOR: Larry - (U.S.A.)

It always amazes me how people take no responsibility for their mistakes. I must question your complaint. You stated that your bank provided some sort of overdraft protection. Why didn't that cover the check?

If you were properly balancing your checkbook wouldn't you know that there was a problem? I would think that in 4 or 5 months, if you were keeping track of your checking account, that the error would have shown up.

Per your derogatory comment about Washington Mutual Bank I guess they must have done something wrong in your eyes as well. The bottom line is retailers accept checks as a courtesy. Every check accepted is expected to be negotiable at the time it is taken. Retailers should never have to waste time or resources trying to collect for a bad check.

I guess the lesson to be learned here is to take responsibility for your own actions. Balance your checkbook so if there is a bank error you know it by the end of the month and then YOU can call the retailers who have been left without payment and arrange to make it good. If there is truly a bank error that is not the retailers fault. If you write a check, make sure you can cover it. If not then pay cash.
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