- Report: #963290
Report - Rebuttal - Arbitrate
Complaint Review: Kwik Kar
Kwik Kar3320 E. Trinity Mills Rd. Carrollton, Texas United States of America
Kwik Kar (Trinity Mills) Owner's son. Don't know his name. Was told not to return because I asked them to correct a mistake they made. Carrollton Texas
Here is the issue or complaint: After they re-inspected my car (because this was the only way to correct their mistake) I was told by the owners son that this was the last time they would inspect my car! I asked him why and he told me that it cost them $40.00 to replace the sticker. I told him it was not my fault this had happened in the first place so why was I being told I could come back. He said I wasn't working with them concerning this matter. I asked him if his father (the owner) knew about this, he said 'Yes'. I've been taking both of my cars here for 6-7 years and was told I can no longer be a customer of this business because I wanted them to correct a mistake THEY made in the first place. I'm 47 years old and have NEVER in my life ever been told by a business not to bring my business back to their place. I can't explain the pain this has caused me. I really enjoyed talking with the owner over the years while my cars were being serviced. It truly feels like this man and his son have backstabbed me
This report was posted on Ripoff Report on 11/01/2012 01:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kwik-Kar/Carrollton-Texas-75006/Kwik-Kar-Trinity-Mills-Owners-son-Dont-know-his-name-Was-told-not-to-return-because-963290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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