I am writing to express my dissatisfaction with L.A. Weight Loss. I joined the program on June 22, 2004 with the hopes of losing about 15-20 lbs. When I came in for my initial appointment, I was greeted by a weight loss professional. I have since realized that the people working in these centers are not professionals at all, and these L.A. Weight Loss jobs are actually posted all over the internet and require absolutely no medical background.
Having a woman in a white coat walk around the center is very clever and certainly makes customers think that these people are specialists, however, they clearly are not. This became apparent to me after meeting with these people who were extremely unprofessional as well as manipulative.
At my second visit, I was told that in order to guarantee weight loss, I had to buy supplements. I did. However, it was not explained to me that these supplements could be harmful if the person consuming them is exposed to tanning lights, sunlight or UV sources! This is clearly information which should be mentioned right away, especially in the summer months when people are exposed to such things! This seems like common sense to me. I am extremely unhappy that I purchased these supplements without warning. I am including my receipt and I am formally requesting a refund. My credit card number should be in your records, if not, please contact me at once.
When I joined the program, I was told that I would not have to spend any more money, and that the L.A. Lites were being provided to me and I was handed a box of them. I was led to believe that I would be given a box every week, and after paying $484.20 to join, plus the cost of the supplements, I certainly believed that I was entitled to this.
It was at the next visit that I was told I needed to purchase the L.A. Lights. When I objected, the person was very pushy and told me that I needed to buy them in order to lose weight. When I refused again, she actually left the room and came back in with another woman to convince me that I needed to buy the product and that if I really want to lose weight, I would buy them. I now had two women harassing me for more money. This is when I realized that while the literature says the L.A.Lites are not mandatory, the people working at the center must be working on commission and are told to sell! sell! sell! I was incredibly angry when I left the center.
I feel that I was duped into signing this contract and flat out lied to. I feel that much of the information provided to me could be considered false advertising. For example, in the Weight Loss SUCCESS Kit which I received after signing the contract, (at my second visit), it states Be Sure To. Enjoy two L.A. Lights every day and Include your supplements in your daily routine. Again, this information was NOT given to me during my initial consultation! This is truly an attempt to scam a client (who has already paid $484.20) into spending more money.
This LA Weight Loss person actually wanted to charge me $748.00 for crappy chocolate bars!!!!
I hope this points out the un-professionalism and utter lack of ethics and morals that were displayed at L.A. Weight Loss.
Never again will I join a program in which the staff has not even lost weight on the program themselves! It is truly a disgrace.
Glen Rock, New Jersey