I will never EVER refer anyone to this company! I joined this gym approx August of 2007. Everything seemed fine until I was reeled into the "Body of Change" scam. I had talked off and on to a trainer there who seemed more knowledgeable than the others and one day asked him about the training. I told him I only wanted to train a couple months and would talk to him when I got back from vacation about the rates, and days he worked etc...
Before I left that day, he asked for my gym ID # so he'd have my contact info. What I did not know and found out almost a week and a half later was that they had charged my credit card $617 that day! I did not know or even authorize this charge on my credit card. Apparently they used the one they had on file for my membership. When I called LA fitness to find out what it was...they told me I had a 6 month contract! WHAT?! How is that possible??
I never saw nor signed a contract or even agreed upon a term! They told me they would talk to the trainer and call me back. Well the first of the month rolled around in a couple days and they hit my card for another few hundred. I tried calling back multiple times but as many people here know...you'll just get stuck in a "que" and no one answers or returns calls. I believe this is intentional.
I refused all the charges on my credit card and also sent certified letters cancelling my gym membership. They kept charging my card for a couple more months and the credit card co finally asked them to provide a signed contract. They did not nor could not and VISA closed the case in my favor and refunded my money. I'm still not sure it's over but it's important for people to know who they are dealing with here.
"Body of Change" illegally charged my credit card without my consent. Not only is this very deceitful, I believe this is also Fraud. If the attempts to charge my credit card continue or they affect my good credit in any way - I plan on filing suit, reporting them to the BBB, and also calling the Attorney General's office.
If I ran my business this way I would be sued and my doors would be closed. How do these companies continue to rip people off?? BE WARNED! STAY AWAY!
If I had known about this website .... I would never have joined this gym or had this problem! Read all the reports on this Company and you'll see a pattern emerge.