- Report: #365135
Report - Rebuttal - Arbitrate
Complaint Review: LA Fitness - Body Of Change(Pro Results)
LA Fitness - Body Of Change(Pro Results)635 Bay Avenue # 203-1 Toms River, New Jersey U.S.A.
LA Fitness - Body Of Change(Pro Results) Double Billed, Fraud, rude Toms River New Jersey
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Tuesday came and went without a call. I called the club today (Wednesday, Aug 20th) to find out what is going on. I was told that they lost my number but Mike the District VP for Pro results would be calling me today. About 5PM I received a call from Mike who was very short and quite rude. He started lecturing me on how this was my fault because I didn't notice this earlier and how since they had a signature they didn't have to do anything for me. When I tried to ask why if I had sessions already backed up would I buy another contract he interrupted me mid sentence to continue to tell me that they didn't have to anything, when I asked him not to interrupt I was told that since he called me and because he was an executive he could speak anytime he wishes. Basically he told me that they would refund two months of the fraud and let me use the 24 session(that I never wanted in the first place).
Bottom line is LA fitness has ZERO customer service, they outright stole from me and then were rude about it. After reading other complaints this seems to fit with their corporate policy.
Toms River, New Jersey
This report was posted on Ripoff Report on 08/20/2008 06:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/LA-Fitness-Body-Of-ChangePro-Results/Toms-River-New-Jersey-08753/LA-Fitness-Body-Of-ChangePro-Results-Double-Billed-Fraud-rude-Toms-River-New-Jersey-365135. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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