Complaint Review

LA Fitness Charlotte

Report: #965368

Tue, November 06, 2012
Thu, November 15, 2012
Reported By:
Charlotte North Carolina United States of America
LA Fitness Charlotte
12325 Cooper Way Internet United States of America Phone:

Health Clubs & Gyms

LA Fitness Charlotte We officially terminated our membership in September of 2012 with the club. They now deny we have terminated our membership and continue to withdraw membership funds. We not only paid their $10 per, Internet

*Consumer Comment: Same issue

LA Fitness does not honor agreements.  We terminated our membership with this club in September of 2012 with the understanding, in writing, that no further withdrawls would be made on our account.  In November 2012, LA Fitness withdrew two membership fees.  Upon numerous phone calls we were told this matter would be corrected.  Now the manager indicates they have no documentation of our termination and no fees that they can show we paid the processing fees to terminate.  We have our cancelled checks and documentation which they are requiring that we provide in person.  This company is playing games and making it difficult for members who belonged to the club since it was first opened.  I would not recommend joining LA Fitness!  A membership at (((competitor's name redacted))) is much safer as they do not play these power struggle games to keep you locked into a membership you do not want.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company,, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name

This report was posted on Ripoff Report on 11/06/2012 09:13 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Same issue

AUTHOR: ericincharlotte - (United States of America)

Cancelled my membership on 10/9/12 and was walked through the cancellation policy both at sign up and cancellation.  I do have my cancellation form, but this does not seem to make any difference.  Quickest resolution is to contact your bank/cancel your credit card as when I contacted Jesse at LA Fitness in Ballantyne she did admit that there is no way for them to have any recourse against you because they no longer have access to records from Urban Active.
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