- Report: #940638
Report - Rebuttal - Arbitrate
Complaint Review: LA Fitness - Leesburg, VA
LA Fitness - Leesburg, VA1490 Classic Path Way Southeast, Leesburg, Virginia United States of America
LA Fitness - Leesburg, VA Total Rip Off Leesburg, Virginia
*Consumer Comment: La Fitness is full of sh*!!!
*UPDATE Employee: Personal Training
When she accessed her account around at the beginning of August her debit account was debited $39.99 three times and $244.00 two times. At that point, she immediately contacted the Leesburg, VA LA Fitness and was told that the $39.99 for the fitness club dues and the $244 was for the personal training and was also told that she had a 12 month contract for both. She was also told that the $244 per month for the "personal training" was for her and her friend. They were charging her for her personal training and her friends. She immediately began texting Carl. Carl did return her text messages several days later and told her "don't worry about it - I've taken care of it," but when she contacted the office, she was told her account was "frozen" not canceled and that they would need to discuss her account with Carl. She tried to call several times was continually told they needed to speak to Carl. No one would return her calls. She is busy with school and not able to get anyone to return her calls, so I intervened and called LA Fitness and spoke to a Allison K. who assured me that the club membership would be canceled (it was, she got an email confirmation) but that she would have to speak to Carl and her corporate office and would be back in touch with me the next day. I called Allison and spoke to her and she said she was working with corporate but that my daughter does have a contract and a copy had been emailed to her.
While I dont expect a refund and suspect that they will try to get the "cancelation" fee of $1000 (they will never get that, but will probably try to ruin her credit), I want to be sure that everyone out there is warned to not let this happen to them. THIS HEALTH CLUB SHOULD BE SHUT DOWN BECAUSE THEY ARE CROOKS!
This report was posted on Ripoff Report on 09/13/2012 10:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/LA-Fitness-Leesburg-VA/Leesburg-Virginia-20175/LA-Fitness-Leesburg-VA-Total-Rip-Off-Leesburg-Virginia-940638. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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