- Report: #51731
Report - Rebuttal - Arbitrate
Complaint Review: LA Fitness Personal Training
LA Fitness Personal TrainingPO Box 54170 Irvine, California U.S.A.
LA Fitness Personal Training Pro Results Training (Personal Training) ripoff Made an unauthorized Charge of 436 dollars of my Account ripoff complete SCAM.. Especially LA FITNESS Irvine California
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I asked if that would include a few training sessions and he told us yes. This was not the case because when we got there the Trainer immediately took some written information and went straight into his selling of the different plans.
We trusted him to be forthcoming so when he signed us up he lead us to believe that the service we were paying for would cover two months and that trainer would train us for 45 minutes. The assessment guy told us we would get two additional free days of training. What I found out was it was a minimum of two months at 347 each month and that the training was for 30 minutes. I knew that this was to steep so I decided to freeze the account for two months until I could either afford it or cancel it altogether.
Well, 4/2/03 I noticed a 436.00 dollars charge on my bill I immediately called the club I joined and the manager told me that did not sound right so he encouraged me to call the corporate office and they would assist me.
The following morning, 4/3/03, I called the corporate Office and talk to the Office Supervisor Ted. He told me that because the club made an error and only froze the account for one month but I explained to him that she made a mistake and was defiantly for two months. I became very angry because that was an unexpected fee and cause a bad effect to my account. I told Ted that I wanted to speak with his boss. He referred me to Orlando Gonzolas. I have called Orlando at least a dozen times with no response. I have also called Mike Drinkle, VP of LA Fitness also received no response.
I want to sue them in small claims court for an unauthorized charge. If you gonna join a gym never deal with the personal training it is a complete SCAM...Especially LA FITNESS
This report was posted on Ripoff Report on 04/05/2003 12:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/LA-Fitness-Personal-Training/Irvine-California-92619-4170/LA-Fitness-Personal-Training-Pro-Results-Training-Personal-Training-ripoff-Made-an-unau-51731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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