• Report: #957130

Complaint Review: LA Fitness

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  • Submitted: Fri, October 19, 2012
  • Updated: Thu, October 25, 2012

  • Reported By: L — United States of America
LA Fitness
1455 W Webster Ave, Chicago, IL 60614 (7 Chicago, Illinois United States of America

LA Fitness Personal Fitness - Forged Signature Chicago, Illinois

*REBUTTAL Individual responds: LA Fitness Personal Fitness - Forged Signature Sterling, VA

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A day after my daughter and I joined LA Fitness (my membership was required because she was too young to join on her own) we met with a personal trainer who tried to sign up for a year of personal training.  We were reluctant to commit, and he suggested we try it out for a month and then decide. We agreed to that, namely, to pay $160 for 6 sessions and then decide whether to continue.

As it turned out, they processed this agreement as if a commitment to 12 months, including $50 enrollment fee.  There started an endless sequence of phone calls to both LA Fitness and the credit card company.  Whenever I disputed a charge, LA Fitness provided the credit card company with the contract "I signed," only the "signature" there is not remotely like mine. Eventually LA Fitness waived the rest of the contract, but only from the period they deemed it appropriate, claiming I have to pay for personal trainer sessions in the period the contract was disputed.  The credit card company (AmEx) claim they cannot verify signatures (?!?).  I have both copies of my original, regular membership, contract with LA Fitness and with the fraudulent personal training one.  The two signatures are not remotely similar. 

At this point, AmEx claims I owe the disputed amount ($480, for 3 months), LA Fitness claim I should thank them for allowing me to terminate the contract (?) without penalty.  I checked and cannot file a report with the police on fraud since I don't know the identity of the person who signed "for me" and I cannot file a report against a corporation.   Thus, AmEx insist I pay and sort it out with LA Fitness, who insist that they already went beyond the call of duty by releasing me of an obligation that they unilaterally created.

This report was posted on Ripoff Report on 10/19/2012 09:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/LA-Fitness/Chicago-Illinois-60614/LA-Fitness-Personal-Fitness-Forged-Signature-Chicago-Illinois-957130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Individual responds

LA Fitness Personal Fitness - Forged Signature Sterling, VA

AUTHOR: Ranjith nanjala - (United States of America)

One of the employees of the LA fitness forged our signature and processed for the 12 months physical training session where as we agreed for one month. When we joined the LA fitness as a regular member we gave the credit card details using that credit card details that guy processed for the physical training sessions. When I fought with the LA fitness guys they canceled the training sessions and said they can't refund the money.  I talked to the capitol one several times and they credited the amount but LA fitness produced the forged signed copies. So, capitol one said they can't do anything and suggested me to file a fraud case. I am still thinking what to do so, please do suggest me if you have solutions for this.
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