ED Magedson – Founder
LA Furniture Store.comInternet USA
LA Furniture Store.com Lied, cheatd and was just an absolute fraud Fraud Internet
I ordered an italian original leather sectional and bed room set. Upon arrival after 2.5 months, the couch was torn and a very large dent in the rear of the couch. The bed was missing parts and one of the night stand was completely destroy. I had the driver to sign the damage and also took pictures. I submitted my damage report over their WEB Site as instructed and provided the pictures. They never acknowledge receipt of my damage report until I checked with them after 1.5 week. I was told Knard was the only person that works damage reports and they would have her to get in touch with me. Well that never happen until a month later and then she claimed that she did not have my report until I told her that the store had already confirm my report and that she was working it. Finally, after 2 months, I asked to speak with the owner or some one in charge, but was told that Knar is the manager, but I was never given anyone above her or the owner.
She finally offer just $300.00 to have the couch repair and will send another night stand. I informed her that I paid for a brand new couch and would like to have another one. She refuse and said the $300.00 is final. I received the other night stand a month later and it to was completely damage. The packaging was just not suitable for shipping furniture and I was told that they all would arrive in that manner due to packaging. I told her that is no constellation to the customer and that should fix the known problem. She offered $200.00 dollars and that was final. Therefore, I was left stuck wit a damage couch, damage night stand, and parts missing to the bed and mirror attachments, which they never addressed.
It took from the time I order in september 2012 to Mar 2013 to get a resolution that was not adequate at all.
This report was posted on Ripoff Report on 06/24/2013 12:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/LA-Furniture-Storecom/internet/LA-Furniture-Storecom-Lied-cheatd-and-was-just-an-absolute-fraud-Fraud-Internet-1061653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.