- Report: #333118
Report - Rebuttal - Arbitrate
Complaint Review: LA Z BOY
LA Z BOY13327 MIDWAY ROAD, Framers Branch, Texas U.S.A.
LA Z BOY deceptive warranty representation Framers Branch Texas
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When I went to make a claim, lazboy said it was a thrid party vendor. Sent me to the vendor, finally after 3 months they came and and then denied the claim. Lazyboy then said they had sent me to the wrong vendor. 6 month later the new vendor doesn't wan't cover becuase the piece doesn't have lazyboys ACK number. The sofa had only once sticker with numbers, not 3. Still denied.
Also, this vendor's warranty is shrinked wrapped inside a cleaning prodcut that was sent with the delivery and is a partial warranty limited to 5 years. Have spent numerous days waiting for reps to show up that didn't. Unreturned phone calls. . ALSO, bought a Lazyboy oudoor furniture. This was a double loung chair for $1,000. Within 1 month, all the fabric faded. Very disappointed in LAZY boy and will never by another product.
This report was posted on Ripoff Report on 05/17/2008 07:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/LA-Z-BOY/Framers-Branch-Texas-75229/LA-Z-BOY-deceptive-warranty-representation-Framers-Branch-Texas-333118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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