- Report: #735269
Report - Rebuttal - Arbitrate
Complaint Review: LA-Z-BOY
LA-Z-BOY1284 N. Telegraph Rd. Monroe, MI, Mississippi United States of America
LA-Z-BOY Chair fabric wears out in 2 years Monroe, MI, Mississippi
*Author of original report: La-Z-Boy Responds Favorably
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When the manufacturer was contacted via EMail, the response was as I expected. They told me that the fabric only has a one year warranty and they could do nothing. Even though I explained both chairs' fabric was wearing out at the same time after only two years there is apparently nothing they will do to fix the problem.
I had two La-Z-Boy chairs for 20 years with the same type and color fabric and never had a problem, so they must be using Chinese fabric that is cheaply made. Please be aware that these chairs are no longer of the quality that this company was built on and stay away.
This report was posted on Ripoff Report on 05/31/2011 05:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/LA-Z-BOY/Monroe-MI-Mississippi-48162/LA-Z-BOY-Chair-fabric-wears-out-in-2-years-Monroe-MI-Mississippi-735269. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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