• Report: #957538

Complaint Review: LAInks

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  • Submitted: Sat, October 20, 2012
  • Updated: Sat, October 20, 2012

  • Reported By: jlbrn2 — Horseheads New York United States of America
LAInks
20555 Devonshire Street, Suite 124, Chatsworth, CA Internet United States of America

LAInks Poor Customer Service Internet

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On 9/22/12, I purchased $96 in remanufactured computer ink cartridges from this company.  They arrived promptly but when I attempted to uses them (I have tried 2) the printer rejected them.  I followed the directions given on their website to troubleshoot but nothing worked. 

I attempted to contact them by phone but the message says that they will not deal with customer service issues on the phone.  I attempted to e-mail them but they require the use of Windows Live and this has not been successful.  I finally sent them a letter requesting that they let me know what I need to do for a refund.  The letter included my e-mail address and home address.  There has been no resonse from the company to date.

This report was posted on Ripoff Report on 10/20/2012 07:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/LAInks/internet/LAInks-Poor-Customer-Service-Internet-957538. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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