- Report: #660849
Report - Rebuttal - Arbitrate
Complaint Review: LANE FURNITURE INDUSTRIES, INC
LANE FURNITURE INDUSTRIES, INC5380 HIGHTWAY 145 SOUTH, TUPELO, MS 38801 TUPELO, Mississippi United States of America
LANE FURNITURE INDUSTRIES, INC ELDORADO FURNITURE-ELDORADO FURNITURE SOLD ME IN OCT 2008 A LANE LEATHER LOVESEAT AND RECLINER FOR $1500 IN PEMBROKE PINES, FL THAT HAS DETERIORATING LEATHER ON BOTH PIECES OR THEY MISREPRESENTED AND IT IS NOT LEATHER TUPELO, Mississippi
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I purchased from Eldorado Furniture a Lane leather loveseat and recliner costing over $1500.00 dollars. It had a year warranty. The furniture was purchased 11/01/08. I am in my late 60s and work 5 days per week so the furniture gets very little wear and tear. The leather is deteriorating on both pieces in an area that is hardly touched. Leather is supposed to last a lifetime but this leather, if it is leather is spotting with yellow marks and cracking. I have contacted and sent photos to Eldorado and LaneCarlose Capo VPD of Eldorado and Gregory P Roy Pres of Lane and many others but no one has bothered to send a representative to even look at the furniture. Neither company will stand behind this product. They misrepresented the product they sold to me which is obviously defective. Eldorados response via email and phone is the year warranty is up. Guess they believe their product should last only one year so you have to purchase new furniture every year.
Lanes products are made in Vietnam. Must be too much trouble to check the quality of their product before selling to the public. I am forced to live with the results of greed by Corporate America.
This report was posted on Ripoff Report on 11/11/2010 12:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/LANE-FURNITURE-INDUSTRIES-INC/TUPELO-Mississippi-38801/LANE-FURNITURE-INDUSTRIES-INC-ELDORADO-FURNITURE-ELDORADO-FURNITURE-SOLD-ME-IN-OCT-2008-A-660849. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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