LBS Tax Services Illegal soliciting, Over charging customers. Orlando, Florida
*General Comment: Tax Preparerers are getting Greedier and Greedier...
LBS Tax Services sends their employees out to "Market" themselves illegally. They send their employees to apartment complexes where it is clearly stated NO Trespassing and NO Soliciting. They tell their employees to stay away from the leasing offices as to not get caught or they can be arrested. Employees are not allowed to knock on the doors but must leave a business card on ever door and car in sight. Even if the apartments have already been "hit" by other employees they are required to leave another card! They also send their employees to stores to pretend to shop while in fact you are basically stalking the customers. The employees are told to stay away from the employees and management of the stores or else they can be arrested for breaking the law.
LBS also claims that they only charge $75 do prepare taxes and then they tell you they will look up other forms to try and get you more money. They do not just search for forms but use them anyways even if not needed and charge upwards of $100 per form. Most tax places will do a search and if they can't find one they will not charge for the form because it is of no help to the client. BUT LBS will still charge for the forms when no extra money is there! Instead of spending $75 for tax preparation clients are walking out having paid close to $1,000!
They have had the city calling them about complaints and have been threatened will action but ignore it and continue to do this even though they know they are not supposed to. Once they have been reported they stop going to old locations as to not get caught and go out to new areas to start all over again! They tell the city and the police that they are not the ones leaving the cards but it is their previous clients who are doing it because they want to get paid extra cash for sending new clients in.
Clients should NOT sign anything if they do not agree with it and CAN go somewhere else to file their taxes if they are not happy with any tax company! There is no obligation to pay if a client does not sign the paper work and wants a second opinion.
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