- Report: #608947
Report - Rebuttal - Arbitrate
Complaint Review: LCD Digital TV
LCD Digital TV4540 Campus Drive Newport Beach, California United States of America
LCD Digital TV Revolusun, LLC I returned my purchase in Jan '10 and I've yet to receive my credit Newport Beach, California
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November 20, 2009 I ordered a 7" LCD Digital TV from LCD Digital TV. My credit card was charged 11/23/2009 under the name Revolusun, LLC for $129.98.
Out of a possible 135 channels, I could only get two stations. Neither of them came in clear. Due to the holidays, I did not get around to sending the television back until January 11, 2010. I sent the TV back with insurance and tracking purchased at my local post office.
The company rec'd the TV on Jan/14/2010 @ 11:01am. Tracking # 0308 2690 0001 4333. That was it; never rec'd credit on my account.
I have emailed this company; response on my first email was "OK". That was on 2/22/2010. I sent two more emails after that and no response. Every time I called the company I would get a voicemail service. I left several messages and no one ever returned my calls.
I got in touch with the BBB of CA. They in turn sent out a letter to LCD Digital, giving them 14 days to respond. Then a second letter went out giving them another 14 days. BBB of CA emailed me to let me they never got a response from the company.
I sent a letter and email demanding my credit in 14 days. I sent it certified. It was signed for by a Kacy E on 3/25/2010. And again, nothing.
My credit card company told me I should've imformed them earlier. I thought I could handle this on my own. Apparently not.
This report was posted on Ripoff Report on 05/31/2010 03:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/LCD-Digital-TV/Newport-Beach-California-92660/LCD-Digital-TV-Revolusun-LLC-I-returned-my-purchase-in-Jan-10-and-Ive-yet-to-receive-my-608947. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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