- Report: #337209
Report - Rebuttal - Arbitrate
Complaint Review: LD Products
LD Products2500 Grand Avenue Long Beach, California U.S.A.
LD Products - 4inkjets.com LD Faulty Remanufactured Ink Cartridges Long Beach California
*REBUTTAL Individual responds: If only it were so...
*UPDATE Employee: Award winning customer service
HOWEVER, when I tried to use the last ink cartridge, it would not even install and my printer indicated an error and to check the ink cartridge. I tried over and over again. I then called LD Products to report this problem, and the first representative simply hung up. The second call, I asked the representative to not hang up and he told me that there was nothing he could do for me. I offered to return the cartridge so they could see it was new and that it just would not even install. He refused and told me I should never buy any remanufactured ink cartridges, which are what they sold to me. He's right -- these LD remanufactured ink cartridges either don't work well and you need to wet them before each use or they don't even install or work at all!
This report was posted on Ripoff Report on 06/04/2008 06:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/LD-Products/Long-Beach-California-90815/LD-Products-4inkjetscom-LD-Faulty-Remanufactured-Ink-Cartridges-Long-Beach-California-337209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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