- Report: #978484
Report - Rebuttal - Arbitrate
Complaint Review: LED Outfitters
LED Outfitters25 Hempstead Gardens Drive West Hempstead, New York United States of America
LED Outfitters Steven Defective product, lies and out and out bull sh-t West Hempstead, New York
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I call LED Outfitters and got no answer so I e-mailed them several times with no response. I check my install but it was corrcet. Then the light started going dim while using it. So I started calling every day and emailing with no response. I then told them I would go public with the issue. They then emailed me back and sent me a return number and asked me to call Steven. I called them and did get a person that said he was steve on the phone and he said he would take care of it and they were sorry for all the problems.
I sent the light bar to them via UPS at my cost with a tracking number and they got the light bar and a Moore signed for it. Several weeks went by and I heard nothing and of course again they will not answer their phone or return calls. I have asked for them to repair, replace or refund my money, their choice but as of 6 Dec 2012 I have heard nothing back and do not have a refund.
This company has a slick website, good looking products and state a great warrantee, but they will rip you off and not give a second thought about doing it so beware and stir clear of them. I have been trying to resolve this for a year plus now with no resolution in site. Thank you for your time,
This report was posted on Ripoff Report on 12/06/2012 02:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/LED-Outfitters/West-Hempstead-New-York-11552/LED-Outfitters-Steven-Defective-product-lies-and-out-and-out-bull-sh-t-West-Hempstead-Ne-978484. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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